---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Analyze data integrations

# Analyzing data integrations for improving HAM data coverage {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Improve HAM data coverage by analyzing existing and suggested data integrations, including Discovery patterns and Service Graph Connectors.

Use the Data integrations tab in the CMDB success advisor for HAM to assess the effectiveness of your current data integration sources in the Configuration Management Database (CMDB) and identify opportunities to improve HAM data coverage. The Data integrations tab provides a breakdown of active Discovery patterns and installed Service Graph Connectors, including how many key configuration item (CI) attributes each integration source is populating.

For a quick reference to improve HAM data coverage, see [Data integration checklist for HAM in CMDB success advisor](https://servicenow-prod.fluidtopics.net/cIAoFClKD6w_ZTjirWNXsA "Use the data integration checklist to verify that Discovery patterns and Service Graph Connectors are correctly configured and actively contributing to your Configuration Management Database (CMDB), promoting high-quality hardware asset data.").

## Access data integrations {#cmdb-sa-ham-data-integrations__section_abn_vxs_fgc}

Navigate to the CMDB success advisor , and on the HAM card, select View insights. Select the Data integrations tab. To access the dashboard, see [Access CMDB success advisor](https://servicenow-prod.fluidtopics.net/Ijp4HtjdQrbTx6bMnvbPtQ "You can access CMDB success advisor within the CMDB Workspace for both setting up and managing application-specific dashboards. Depending on your progress, you can either begin the setup or access the dashboard to monitor and manage targeted configuration items (CIs) for an application.").  
Hinweis:  
The CMDB success advisor for HAM dashboard is available only after the setup process is complete. For more information, see [Set up CMDB success advisor for HAM](https://servicenow-prod.fluidtopics.net/4kR7DdLMOhrFhZJYby3G7Q "Use the CMDB success advisor application to configure and manage the CMDB success advisor for Hardware Asset Management (HAM).").

## Required roles {#cmdb-sa-ham-data-integrations__section_sh3_qzs_fgc}

{#cmdb-sa-ham-data-integrations__table_sjg_m5z_3gc__entry__2}

| Role | Description |
|-|-|
| sn_cmdb_admin | Required to access the CMDB success advisor. |
| cmdb_inst_admin | Required to manage Service Graph Connector connections in SGC Central. |
| pd_admin | Required to manage Discovery patterns with create and write access. |
| pd_user | Required to view Discovery patterns with read-only access. |
| pd_mid | Required to view Discovery and Service Mapping Patterns with read-only access. |
[Tabelle : 1. Roles required for accessing data integration sources in the CMDB success advisor for HAM]

{#cmdb-sa-ham-data-integrations__table_sjg_m5z_3gc}

## Use cases {#cmdb-sa-ham-data-integrations__section_h2f_xy1_2gc}

For examples of how different people in your organization would use this feature, see these use cases.
{#cmdb-sa-ham-data-integrations__table_lnc_zz1_2gc__entry__2}

| User | Feature use |
|-|-|
| CMDB administrator | * Identify an inactive Discovery pattern that can populate attribute data for hardware assets. * Identify a Service Graph Connector relevant to hardware assets that is installed but without any active connections. * Prioritize which hardware-related integrations to improve to maximize CMDB data quality for improving the completeness, accuracy, and reconciliation of hardware asset records. {#cmdb-sa-ham-data-integrations__ul_ydp_j1b_2gc} |
[ ]

{#cmdb-sa-ham-data-integrations__table_lnc_zz1_2gc}

## Data integration features {#cmdb-sa-ham-data-integrations__section_exv_l1t_fgc}

{#cmdb-sa-ham-data-integrations__table_kk3_n1t_fgc__entry__2}

| Feature | Description |
|-|-|
| Integration overview | Displays the count of all Discovery patterns and Service Graph Connectors contributing hardware asset data to the CMDB. |
| Status indicators | Check whether Discovery patterns are active and Service Graph Connectors are installed with active connections. For more information, see [Reviewing data integrations for HAM](https://servicenow-prod.fluidtopics.net/60goofLPhneVryTWA1tS2w "Review both existing and suggested Discovery patterns and Service Graph Connectors to improve your HAM data coverage."). |
| Attribute coverage insights | Select the Attribute coverage link next to the integration to review which hardware asset attributes are populated by a Discovery pattern or Service Graph Connector. For more information, see [Evaluate HAM data integration coverage](https://servicenow-prod.fluidtopics.net/Bhule7xCd9wkTGwR7fAPKw "Identify supported model categories and attributes from a Discovery pattern or Service Graph Connector to evaluate data coverage and upgrade requirements."). |
| Access integration details | Configure integrations to improve attribute coverage. For more information, see [Evaluate HAM data integration coverage](https://servicenow-prod.fluidtopics.net/Bhule7xCd9wkTGwR7fAPKw "Identify supported model categories and attributes from a Discovery pattern or Service Graph Connector to evaluate data coverage and upgrade requirements."). |
[Tabelle : 2. Feature description]

{#cmdb-sa-ham-data-integrations__table_kk3_n1t_fgc}