--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform Release : - australia ft:locale : - de-DE ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Navigate # Access CSDM features {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer The CSDM is the data model that admins should follow when they set up ServiceNow products and applications. The standards for defining configuration items (CIs) and relationships between CIs in the CMDB ensure that your data resides in the appropriate CMDB tables. The result is maximum value from ServiceNow AI Platform applications. ## CSDM modules {#csdm-content-frame-using__section_jd4_lts_swb} Navigate to the modules that assist you in implementing and managing the CSDM domains and their components. CSDM Data Foundations Dashboard : The CSDM Data Foundations dashboard displays key CSDM indicators on a single page to help you get the full benefit from your ServiceNow AI Platform products. See [CSDM Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/_wYsabMQE9itBF1YLKWH_Q "The CSDM Data Foundations dashboard displays key CSDM indicators on a single page to help you get the full benefit from your ServiceNow AI Platform products."). Getting Started : Select Getting Started to open the library of CSDM user documentation --- the documentation you are viewing now. Service Instance Settings : Use the Service Instance Settings module to specify the attributes and relationships that are required when a user creates a service instance. For more information, see [Modify the attributes and relationships required for application services](https://servicenow-prod.fluidtopics.net/GTB49omynnTshnAklOsi4A "Modify the lists of attributes and relationships that are required when creating application services."). See [Use Service instance (Application Services) dashboard to monitor health](https://servicenow-prod.fluidtopics.net/1VSpKvrLXKA3GdVoCWNgSg "Use insights from the Service instance dashboard to reduce the number of incomplete Service instances by populating them and adding missing data. To use service instances effectively, ensure that service instances are fully configured and are populated."). Service instances Dashboard : The Service instance dashboard enables you to monitor and manage service instances (service instances were formerly called application services) to ensure that they are fully configured and are populated in the CMDB. See [Monitoring and managing service instance settings](https://servicenow-prod.fluidtopics.net/BnNQsfrbNV6Fp2kER5BP8g "The Service instance dashboard enables you to monitor and manage service instances (service instances were formerly called application services) to ensure that they are fully configured and are populated in the CMDB."). Life Cycle Mapping : Use the Life Cycle Mapping module to specify how existing legacy status values should be converted to CSDM life-cycle value pairs (life cycle stage and life cycle stage status). You map both asset and CI legacy status values to life-cycle value pairs. See [Enabling life-cycle sync from legacy-to-asset](https://servicenow-prod.fluidtopics.net/1DuB3hVTxLksjzgSPoqhFw#csdm-life-cycle-standard-values "You can align life-cycle values for each product instance on the asset, CI, and IBI tables. A one-time process moves legacy status values for asset and CI across the platform to standard CSDM life-cycle value pairs (life cycle stage and life cycle stage status). Business rules then run regularly to ensure identical IBI, asset, and CI life-cycle data for each product instance."). Design : Work in the tables that are referenced in the Design \& Planning domain of the CSDM. See [Design \& Planning domain in the CSDM model](https://servicenow-prod.fluidtopics.net/xO8AEXBwxYCkUiUmoN3QLg "Enterprise architects and digital product owners work on the design and planning of digital products that your organization can either buy or build."). Service Delivery : Work in the tables that are referenced in the Service Delivery domain of the CSDM. See [Service Delivery domain in the CSDM model](https://servicenow-prod.fluidtopics.net/nHmFzwYq1crye_ofymlG0A "The Service Delivery domain represents the overall end-to-end service delivery system that includes the infrastructure, technologies, integration patterns (infrastructure, systems, data, processes, dependency models), service delivery networks, and operational models. Together, these items deliver the CSDM-compliant services to internal and external users and/or organizations."). Sell and Consume : Work in the tables that are referenced in the Service Consumption domain of the CSDM. See [Service Consumption domain in the CSDM model](https://servicenow-prod.fluidtopics.net/usj53JvUuxhbDqXWtl9Y1w "Internal or external consumers can request business services through the request catalogs in the Service Consumption domain. The business service offerings in the request catalogs are the deployed digital products in the Service Delivery domain. Business relationship managers and customer service managers might sell or even consume elements of the Service Delivery domain."). ## Synchronize data for 'Managed by' and 'Change' groups {#csdm-content-frame-using__section_uxf_rb5_swb} [Synchronizing group assignment attributes](https://servicenow-prod.fluidtopics.net/jAoDav7dQALQmKoPMdLrjA "To empower a particular user group to manage a collection of CIs or CI classes, set group assignment attributes through the Technology management offering or the CI Class Manager. The operation synchronizes the group attribute data across all CIs that belong to the specified CI class or groups of CIs.") [Set the group for a CI or an entire class of CIs](https://servicenow-prod.fluidtopics.net/ZFcC3WeyJQUuHIdWWULdgA "Synchronize group assignment attributes on entire CI classes and individual CIs using the CI Class Manager.") [Synchronize user groups for a technology management offering](https://servicenow-prod.fluidtopics.net/LkMKjxW2HCTyD3qGHyWR9A "Synchronize group assignment attributes on entire CI classes and individual CIs by creating a dynamic CI group for use by a technology management offering.") * **[CSDM Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/_wYsabMQE9itBF1YLKWH_Q)** The CSDM Data Foundations dashboard displays key CSDM indicators on a single page to help you get the full benefit from your ServiceNow AI Platform products. * **[Monitoring and managing service instance settings](https://servicenow-prod.fluidtopics.net/BnNQsfrbNV6Fp2kER5BP8g)** The Service instance dashboard enables you to monitor and manage service instances (service instances were formerly called application services) to ensure that they are fully configured and are populated in the CMDB.