---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Debug UI customizations for a Service Catalog page

# Debug
UI
customizations
for a Service Catalog page {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Perform
the
health check of a
Service Catalog page.
The
UI Page Customization Diagnostics window displays
the UI macros


applicable for the
Service Catalog
page
and their corresponding states. For issues on a
Service Catalog
page due to customized UI macros, you can identify the source of broken
functionality.

## Vorbereitungen

Role required: admin or catalog_admin.

Watch this seven-minute video to learn more about UI customization
debugging, variable action logger, variable watcher, and the Item Diagnostic
report.

## Prozedur

1. Navigate to AllService CatalogCatalog AdministrationDebug UI Customization.  
   The UI Page Customization Diagnostics window is enabled.
2. Navigate to a Service Catalog page that you want to debug.
3. Review the information in the UI Page Customization Diagnostics window at the bottom of the page.  
   To maximize the UI Page Customization Diagnostics window, click ![Icon to maximize the window](). The following information is displayed:
   * Name of the current Service Catalog page.
   * State of the Service Catalog page.
   * All UI macros applicable for the Service Catalog page.
   * State of each UI macro. For details on possible states, click the Help icon (![Help icon]()).
   * Number of occurrences of each UI macro in the Service Catalog page.

   {#debug-ui-customization-catalog-page__ul_t4p_jpl_xz}  
   {#debug-ui-customization-catalog-page__table_n2s_cql_xz__entry__3}

   | State | Color indicator | Description |
   |-|-|-|
   | Unchanged | Green | Created by ServiceNow and one of the following scenarios is applicable: * It has never been customized by the customer. * It has been customized by the customer and then reverted to the latest ServiceNow upgrade. {#debug-ui-customization-catalog-page__ul_vtl_5hm_xz} |
   | Skipped | Red | Created by ServiceNow and then customized by the customer, and hence skipped the latest ServiceNow upgrade. The customer should resolve a skipped update after an upgrade. |
   | Customized | Orange | Created by ServiceNow, and then customized by the customer after the latest ServiceNow upgrade. The customer can revert a customization to implement the latest ServiceNow upgrade. |
   | New | Blue | Created by the customer. The top element of the UI macro should have the following attribute: data-sn-macro-sys-id="${jvar_macro_sys_id}" Hinweis: The top element can be a div, span, or table. |
   [Tabelle : 1. Possible states for a UI macro and a Service Catalog page]

   {#debug-ui-customization-catalog-page__table_n2s_cql_xz}  
   Hinweis:  
   * When you click the Service Catalog page name or the UI macro name, the corresponding UI page or the macro page is displayed.
   * When you point to a macro in the UI Page Customization Diagnostics window, the corresponding UI elements are displayed with a pink border.
   * The state-based color indication is applicable only for UI macros that have a visible UI.
   {#debug-ui-customization-catalog-page__ul_jnx_bjm_xz}  
   Abbildung : 1. UI Page Customization Diagnostics window
4. To minimize the UI Page Customization Diagnostics window, click ![Icon to minimize the window]().
{#debug-ui-customization-catalog-page__steps_e1b_k1z_xz}
**Zugehörige Informationen**   

* [UI macros](https://www.servicenow.com/docs/access?context=c_UIMacros&version=australia&pubname=australia-api-reference&ft:locale=en-US)
* Upgrade History module: Track every upgrade