---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Service Desk Chat Platform Analytics Solutions

# Service Desk Chat
Platform Analytics Solutions {#service-desk-chat-content-pack__phContentPackAppName}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Platform Analytics Solutions contain preconfigured dashboards. These dashboards contain
actionable data visualizations that help you improve your business processes and
practices.
Platform Analytics data visualizations use Performance Analytics
[indicator](https://www.servicenow.com/docs/access?context=now-platform-glossary&version=australia&pubname=australia-glossary&section=gloss-indicator&ft:locale=en-US) data to show you data over time, helping you analyze your business processes and identify areas of improvement. With Platform Analytics Solutions, you can get value from Performance Analytics for your application with minimal setup. You can always create your own objects as well.

To enable the solution for Service Desk Chat, an admin can
navigate to Performance AnalyticsGuided Setup. Click Get Started then scroll to the section for Service Desk Chat. The guided setup takes you through the entire setup
and configuration process.
**Zugehörige Informationen**   

* [Activate your Performance Analytics subscription](https://www.servicenow.com/docs/access?context=c_PremiumPerformanceAnalytics&version=australia&pubname=australia-now-intelligence&ft:locale=en-US)