---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Workflow concepts

# Workflow concepts {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can do many things using the Workflow Editor.  
Wichtig:  
As of the Zurich release, new customers no longer receive the legacy workflows created and published by ServiceNow, Inc.. All legacy workflow functionality has been replaced by Workflow Studio content. Only customers who upgraded from prior versions retain the ability to use and edit existing legacy workflows. While all customers retain the ability to create legacy workflows, you are strongly encouraged to instead use Workflow Studio to create process automation content. Only Workflow Studio will receive new features and enhancements.  
* Modify core [activities](https://servicenow-prod.fluidtopics.net/OTekgfdDx9ehWzMJXsGR5w "Workflow activity properties reference") and [exit conditions](https://servicenow-prod.fluidtopics.net/yXfhxGm9aoc5Kk4lE~6v7g "The graphical Workflow Editor provides a drag-and-drop interface for automating multi-step processes across the platform.").
* Create custom activities and reuse the data for other workflows.See [Orchestration activity designer](https://www.servicenow.com/docs/access?context=c_WorkflowActivityDesigner&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).

* Download activity packs from the ServiceNow Store and create packs for upload.
* [Edit
  workflows](https://servicenow-prod.fluidtopics.net/v2cSp7b80XTOpmS83tj4Uw "The Workflow Editor is an interface for creating and modifying workflows by arranging and connecting activities to drive processes.") graphically.
* [Define transitions](https://servicenow-prod.fluidtopics.net/yXfhxGm9aoc5Kk4lE~6v7g "The graphical Workflow Editor provides a drag-and-drop interface for automating multi-step processes across the platform.") between workflow activities.
* For the table that corresponds to the workflow, customize business rules.
* Summarize workflow progress through [stages](https://servicenow-prod.fluidtopics.net/gu7578V8Ug4Z1UyNcljrEQ "Workflows can indicate workflow progress by updating any field designated as a stage field.").
* [Validate workflows](https://servicenow-prod.fluidtopics.net/1upb2r78dZXsNv2Kk1StIA "Workflow validation examines different characteristics of a workflow to locate issues that might prevent the workflow from being published or cause it to fail. The validation report summarizes the results of each separate workflow validation.") to identify potential problems.
* [Publish workflows](https://servicenow-prod.fluidtopics.net/3888BLEaJ~UfRKDf33BVoA "To prevent users from making changes to a workflow that affect other users of the system, workflows must be checked out before they can be edited.") for other users.
* [Edit multiple
  tables](https://servicenow-prod.fluidtopics.net/E0vM3V_VoQtAIm7vkHGAFg "For full flexibility, workflows store information over a number of different tables.") without needing to directly modify them.
{#c_WorkflowConcepts__ul_ecs_bjm_2r}