---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Legacy service catalog access controls

# Legacy service catalog access controls {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Service catalog supports several ways to control access to a catalog item or category.
These controls are also known as catalog entitlements.

Instead of access controls, use user criteria that is the supported security model for catalog
item and category. For information about user criteria, see [Apply user criteria to items and categories](https://servicenow-prod.fluidtopics.net/qDeA4NRFK0G4PTqi0Jl8WQ#t_AppUserCritItemsCat "Apply a user criteria record to items and categories, either from the item or category form or from the user criteria form.").

A service catalog item with no specific access controls is available to all users. If access
controls are specified, only users who meet all conditions have access.

The following [entitlements](https://servicenow-prod.fluidtopics.net/fgH45PuVekiSpKcSb4RrMg#t_ContrlAccessByCDGUOrLoc "Service Catalog enables an administrator to grant or deny access to a service catalog item or category by company, department, group, user, or location.") are
available:

* Role
* Custom script
* Company, Department, Group, User, or Location

{#c_LegcySrvcCatAccessCntrol__ul_nz1_f1k_2r}

Access controls are checked in the following order: roles, then scripts, then Company,
Department, Group, User, or Location.  
Hinweis:  
The functionality described here is superseded by access controls using user criteria. Migrate to user criteria for a more flexible and reusable way to define access controls.
* **[Service Catalog administration](https://servicenow-prod.fluidtopics.net/~ZCMZRcH6Qp7vHQv22_6VA)**   
  Service Catalog enables an administrator to configure the service catalog.
* **[Restrict access](https://servicenow-prod.fluidtopics.net/fgH45PuVekiSpKcSb4RrMg#t_ContrlAccessByCDGUOrLoc)**   
  Service Catalog enables an administrator to grant or deny access to a service catalog item or category by company, department, group, user, or location.