---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Activating Hermes

# Activating the Hermes Messaging Service {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Hermes Messaging Service is enabled when the Glide Hermes Message Queue plugin (com.glide.hermes) is activated.

This plugin isn't activated directly. Instead, the plugin is activated by any of the following actions:

* Activation of the ServiceNow Stream Connect Installer (com.glide.hub.stream_connect.installer) plugin
* Installation of the Log Export Service application
* Activation of the IDR plugin (com.glide.idr) in Utah or higher
* Activation of the IDR plugin (com.glide.idr), and then a subsequent upgrade to Utah or higher

{#hermes-messaging-service-activation__ul_aqz_g5n_jvb}  
Hinweis:  
Stream Connect requires Workflow Data Fabric and Stream Connect subscriptions. For more information, see <https://www.servicenow.com/products/automation-engine.html>.
**Zugehörige Konzepte**   

* [Restricting access to Hermes](https://servicenow-prod.fluidtopics.net/_Jj0YvT_EXXF2xknL0svWQ "Restrict access to Hermes by IP address.")  
**Zugehörige Tasks**   

* [Set up a secure connection to the Hermes Messaging Service](https://servicenow-prod.fluidtopics.net/E9eFecp0xYW~Av3YxMUT9w "Secure your Kafka topics by generating a ServiceNow instance-signed certificate.")
* [Revoke a Hermes certificate](https://servicenow-prod.fluidtopics.net/POq_ScksyNItCJFVwLR5OQ "Revoke a ServiceNow instance-signed certificate so that it can't be used in secure connections to the Hermes Messaging Service.")