---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create a task type

# Create a task type {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create the communication task type and specify whether the task is applicable to a
particular table or is globally applicable. The communication task type helps you to filter
a task by its type, generate a report of a particular task type, or create SLAs for any
communication task.

## Vorbereitungen

Role required: sn_comm_management.comm_plan_admin

## Prozedur

1. Navigate to AllTask Communication ManagementAdministrationTask Types, and click New.
2. On the form, fill in the fields.  
   {#define-task-type__table_ish_5tl_2db__entry__2}

   | Field | Description |
   |-|-|
   | Name | Unique name of the communication task type. |
   | Global | Option to determine whether the task type is available for all tables or for a specific table. If the check box is not selected, the Table field appears where you can select the table the task type appears for. |
   | Application | Application scope of the task type. The task type is available for all applications or for scoped applications. |
   | Active | Option to define whether the task type is active or not. |
   | Description | Detailed description regarding the type of the task. |
   [Tabelle : 1. Communication Task Type Lookup form]

   {#define-task-type__table_ish_5tl_2db}
3. Click Submit.  
   A communication task type is created.
{#define-task-type__steps_gmv_1fm_2db}

## Nächste Maßnahme

Define a communication task.