--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform Release : - australia ft:locale : - de-DE ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # AWS # Service Graph Connector for AWS {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 11 Minuten Lesedauer Use the Service Graph Connector for AWS to securely bring in Amazon Web Services (AWS) data into your ServiceNow instance. ## Request apps on the Store {#cmdb-integration-aws-sg__section_gq1_y3f_4mb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#cmdb-integration-aws-sg__inline-send-to-store} The integration uses AWS native technologies and AWS security best practices to enable cloud teams to connect the data within their ServiceNow workflow. For more information about the Service Graph Connector for AWS, see the [Service Graph Connector for AWS - Introduction](https://community.servicenow.com/community?id=community_article&sys_id=13aa801f1b1ec910c465ece6b04bcbec) article on the ServiceNow Community site. ## Supported ServiceNow versions {#cmdb-integration-aws-sg__section_lpz_glf_44b} * Xanadu * Yokohama * Zurich * Australia {#cmdb-integration-aws-sg__ul_wcy_zrq_wtb} ## Use cases {#cmdb-integration-aws-sg__section_usr_gxc_n4b} The following are examples on how you can use the Service Graph Connector for different ServiceNow applications: * Visibility into cloud resources, relationships, and state in real time. * Deep discovery of applications for ITAM or SAM outcomes. * Governance and compliance outcome. {#cmdb-integration-aws-sg__ul_fzg_x5z_2sb} ## Important information for upgrading Service Graph Connector for AWS {#cmdb-integration-aws-sg__section_uh4_jjt_zzb} Before you begin the upgrade process, complete the following tasks: * If there are any customizations, delete the records associated with the Service Graph Connector for AWS from the Customer Updates \[sys_update_xml\] table. See [Customer Updates table](https://www.servicenow.com/docs/access?context=r_CustomerUpdatesTable&version=australia&pubname=australia-platform-security&ft:locale=en-US). * Upgrade any dependencies. {#cmdb-integration-aws-sg__ul_jzg_5jt_zzb} After you've installed the latest version of the Service Graph Connector for AWS: * Perform a full import of data from your AWS instance. Verify that the Use last run datetime field value is cleared for all the AWS data sources in the Data Source \[sys_data_source\] table. * Download and rerun the AWS scripts. See [Configure the AWS environment](https://servicenow-prod.fluidtopics.net/vsYrT6Yu5cMeePHhV7~dwQ "Configure your Amazon Web Services (AWS) environment to import data using the Service Graph Connector for AWS."). {#cmdb-integration-aws-sg__ul_qjj_q4t_zzb} ## Configuring a connection for the connector {#cmdb-integration-aws-sg__section_cgw_3pf_32c} You can configure a connection for the connector by using the SGC Central view in the Service Graph Workspace or CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see [Configure Service Graph Connector for AWS using SGC Central](https://servicenow-prod.fluidtopics.net/9z1JZ6FrUjsigjq~K8Snng "Use the playbook available with the SGC Central application to set up the Service Graph Connector for AWS for pulling in AWS data into the CMDB"). Wichtig: Unless there are configuration issues, use the SGC Central view in the Service Graph Workspace or CMDB Workspace to configure the connection for the connector, as the guided setup method is planned for deprecation. ## CMDB integrations dashboard {#cmdb-integration-aws-sg__section_zjx_lzc_n4b} The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring AWS integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://servicenow-prod.fluidtopics.net/5PeLd~t3E_8m4pfHwXaYIA#integration-commons-for-cmdb__section_fxg_lh4_blb). ## Data mapping {#cmdb-integration-aws-sg__section_ywm_lxc_n4b} Data from the AWS data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE). Hinweis: If the Use last run datetime field for an AWS data source in the Data Source \[sys_data_source\] table is empty, the connector imports all available initial data. If the Use last run datetime field includes a date stamp, the connector imports incremental data that has been newly added since the previous run. The following table lists the import schedule order, the data sources and import schedules of the same name, the staging tables, the target tables as CMDB CI classes, the import schedule requirement type, and the import schedule dependencies for AWS.{#cmdb-integration-aws-sg__table_q4p_fmj_p1c__entry__6} | Order | Name (data source or import schedule) | Staging table | CMDB CI classes | Import schedule requirement type | Import schedule dependencies | |-|-|-|-|-|-| | 1 | SG-AWS-Organization | SG-AWS-Organization \[sn_aws_integ_sg_aws_organization\] | [Cloud Organizations](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_evj_klg_fxb) | Required | None | | 2 | SG-AWS-Org-Units | SG-AWS-Org-Units \[sn_aws_integ_sg_aws_org_units\] | [AWS Organizational Unit](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_zpv_dgs_zzb) | Optional | SG-AWS-Organization | | 3 | SG-AWS-Service-Account | SG-AWS-Service-Account \[sn_aws_integ_sg_aws_service_account\] | [Cloud Service Account](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_kdl_klg_fxb) [Cloud Organizations](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_evj_klg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) | Required | SG-AWS-Organization | | 4 | SG-AWS-Service-Account-Tags | SG-AWS-Service-Account-Tags \[sn_aws_integ_sg_aws_service_account_tags\] | [Cloud Service Account](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_kdl_klg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account | | 5 | SG-AWS-Org-Unit-Accounts | SG-AWS-Org-Unit-Accounts \[sn_aws_integ_sg_aws_org_unit_accounts\] | [Cloud Service Account](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_kdl_klg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account | | 6 | SG-AWS-Datacenters | SG-AWS-Datacenters \[sn_aws_integ_sg_aws_datacenters\] | [Cloud Service Account](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_kdl_klg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) | Required | SG-AWS-Organization SG-AWS-Service-Account | | 7 | SG-AWS-VPC | SG-AWS-VPC \[sn_aws_integ_sg_aws_vpc\] | [Cloud Service Account](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_kdl_klg_fxb) [Cloud Network](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_y2h_klg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Required | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 8 | SG-AWS-Subnets | SG-AWS-Subnets \[sn_aws_integ_sg_aws_subnets\] | [Availability Zone](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ykt_jlg_fxb) [Cloud Network](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_y2h_klg_fxb) [Cloud Subnet](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_knm_klg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Required | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC | | 9 | SG-AWS-Network-Interface | SG-AWS-Network-Interface \[sn_aws_integ_sg_aws_network_interface\] | [Cloud Network](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_y2h_klg_fxb) [Cloud Subnet](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_knm_klg_fxb) [Cloud Mgmt Network Interface](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_wwf_klg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Required for a virtual machine (VM) instance | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC | | 10 | SG-AWS-Security-Group | SG-AWS-Security-Group \[sn_aws_integ_sg_aws_security_group\] | [Cloud Network](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_y2h_klg_fxb) [Compute Security Group](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_zvn_klg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Required for a VM instance | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC | | 11 | SG-AWS-Storage-Volume | SG-AWS-Storage-Volume \[sn_aws_integ_sg_aws_storage_volume\] | [Storage Volume](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_cv3_cmg_fxb) [Storage Volume Snapshot](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_r35_3mg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Required for a VM instance | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC | | 12 | SG-AWS-Image-Private | SG-AWS-Image \[sn_aws_integ_sg_aws_image\] | [Image](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_rtl_vlg_fxb) | Required for a VM instance | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC | | 13 | SG-AWS-Image-Id | SG-AWS-Image-Id \[sn_aws_integ_sg_aws_image_id\] | [Image](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_rtl_vlg_fxb) | Required for a VM instance | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC | | 14 | SG-AWS-Hardware-Type | SG-AWS-Hardware-Type \[sn_aws_integ_sg_aws_hardware_type\] | [Hardware Type](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_llk_vlg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) | Required for a VM instance | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC | | 15 | SG-AWS-EC2 | SG-AWS-EC2 \[sn_aws_integ_sg_aws_ec2\] | [Virtual Machine Instance](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ssv_3mg_fxb) The following CIs are populated when populating the Virtual Machine Instance CI: [Server](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tv2_zlg_fxb) [VNIC Endpoint](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_fxj_nnh_k5b) [Storage Mapping](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_hmh_cmg_fxb) [Block Endpoint](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_zny_jlg_fxb) [IP Address](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_q2p_klg_fxb) [Network Adapter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_mmd_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Hardware-Type SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id | | 16 | SG-AWS-ELB-V1 | SG-AWS-ELB-V1 \[sn_aws_integ_sg_aws_elb_v1\] | [Cloud Load Balancer](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_km2_klg_fxb) [Compute Security Group](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_zvn_klg_fxb) [Availability Zone](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ykt_jlg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 17 | SG-AWS-ELB-V2 | SG-AWS-ELB-V2 \[sn_aws_integ_sg_aws_elb_v2\] | [Cloud Load Balancer](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_km2_klg_fxb) [Compute Security Group](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_zvn_klg_fxb) [Availability Zone](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ykt_jlg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 18 | SG-AWS-RDS | SG-AWS-RDS \[sn_aws_integ_sg_aws_rds\] | [Cloud DataBase](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_zn1_klg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 19 | SG-AWS-API-Gateway | SG-AWS-API-Gateway \[sn_aws_integ_sg_aws_api_gateway\] | [Cloud Gateway \[cmdb_ci_cloud_gateway\]](V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_p2d_klg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 20 | SG-AWS-Lambda | SG-AWS-Lambda \[sn_aws_integ_sg_aws_lambda\] | [Cloud Function](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_pwb_klg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 21 | SG-AWS-S3 | SG-AWS-S3 \[sn_aws_integ_sg_aws_s3\] | [Cloud Object Storage](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_dn3_klg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 22 | SG-AWS-DynamoDb | SG-AWS-DynamoDb \[sn_aws_integ_sg_aws_dynamodb\] | [DynamoDB Table](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ncj_vlg_fxb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 23 | SG-AWS-Software-Inventory | SG-AWS-Software-Inventory \[sn_aws_integ_sg_aws_software_inventory\] SG-AWS-Software-Staging \[sn_aws_integ_sg_aws_temp_software_staging\] | When the Software Asset Management (SAM) application isn't installed: [Software Packages](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bfg_zlg_fxb) [Software Instance](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_szj_3mg_fxb) [Server](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tv2_zlg_fxb) When the SAM application is installed: [Software Installation](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_b52_cmg_fxb) [Server](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tv2_zlg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Hardware-Type SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 | | 24 | SG-AWS-Software-Remove | SG-AWS-Software-Remove \[sn_aws_integ_sg_aws_software_remove\] | None | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Hardware-Type SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 SG-AWS-Software-Inventory | | 25 | SG-AWS-SSM-SendCommand | SG-AWS-SSM-SendCommand \[sn_aws_integ_sg_aws_ssm_sendcommand\] | [Application](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_mtg_rdb_hdc) Running Process \[cmdb_running_process\] TCP Connections \[cmdb_tcp\] | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 | | 26 | SG-AWS-Tags | SG-AWS-Tags \[sn_aws_integ_sg_aws_tags\] | [DynamoDB Table](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ncj_vlg_fxb) [Cloud Load Balancer](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_km2_klg_fxb) [Cloud Function](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_pwb_klg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-ELB-V1 SG-AWS-ELB-V2 SG-AWS-DynamoDb SG-AWS-Lambda | | 27 | SG-AWS-VM-Hw-Consolidation | SG-AWS-VM-Hw-Consolidation \[sn_aws_integ_sg_aws_vm_hw_consolidation\] | [Virtual Machine Instance](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ssv_3mg_fxb) [Server](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tv2_zlg_fxb) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 SG-AWS-Hardware-Type | | 28 | SG-AWS-EKS-Cluster | SG-AWS-EKS-Cluster \[sn_aws_integ_sg_aws_eks_cluster\] | [Kubernetes Cluster](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tpz_53v_1yb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 SG-AWS-Hardware-Type SG-AWS-VM-Hw-Consolidation | | 29 | SG-AWS-EKS-Cluster-2 | SG-AWS-EKS-Cluster-2 \[sn_aws_integ_sg_aws_eks_cluster_2\] | [Kubernetes Cluster](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tpz_53v_1yb) [AWS Datacenter](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_vcc_zlg_fxb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 SG-AWS-Hardware-Type SG-AWS-VM-Hw-Consolidation SG-AWS-EKS-Cluster | | 30 | SG-AWS-EKS-FULL | SG-AWS-EKS-FULL \[sn_aws_integ_sg_aws_eks_full\] | [Kubernetes Cluster](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tpz_53v_1yb) [Server](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tv2_zlg_fxb) [Kubernetes Namespace](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_wj2_mkv_1yb) [Kubernetes Node](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_igc_pkv_1yb) [Kubernetes Service](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_umk_4lv_1yb) [Kubernetes Pod](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_c4l_hlv_1yb) [Docker Container](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_qmn_j3v_1yb) [Docker Image](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_i3v_q3v_1yb) [Kubernetes Volume](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_fcf_rlv_1yb) [Kubernetes Deployment](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_dph_gkv_1yb) [Kubernetes DaemonSet](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_byy_yjv_1yb) [Kubernetes ReplicaSet](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_ikk_gqb_dbc) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 SG-AWS-Hardware-Type SG-AWS-VM-Hw-Consolidation SG-AWS-EKS-Cluster SG-AWS-EKS-Cluster-2 | | 31 | SG-AWS-Generic-Resources | SG-AWS-Generic-Resources \[sn_aws_integ_sg_aws_generic_resources\] | [Cloud Resource](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_xk3_s2c_bzb) SG-AWS Extension Attributes | Optional | SG-AWS-Organization | | 32 | SG-AWS-Redshift-Cluster | SG-AWS-Redshift-Cluster \[sn_aws_integ_sg_aws_redshift_cluster\] | [Amazon Redshift](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_x44_zyp_bgc) | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 33 | SG-AWS-Get-Inventory | SG-AWS-Get-Inventory \[sn_aws_integ_sg_aws_get_inventory\] | [Server](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tv2_zlg_fxb) | Required | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters | | 34 | SG-AWS-GenericTags | SG-AWS-GenericTags \[sn_aws_integ_sg_aws_generictags\] | [Cloud Resource](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_xk3_s2c_bzb) [Key Value](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_bnq_klg_fxb) | Optional | SG-AWS-Organization SG-AWS-Generic-Resources | | 35 | SG-AWS-SendCommand | SG-AWS-SendCommand \[sn_aws_integ_sg_aws_ssm_sendcommand\] | None Hinweis: The SG-AWS-SendCommand data source doesn't have target CMDB CI classes. This data source populates the data into the sn_aws_integ_sg_aws_ssm_sendcommand staging table, but the import records aren't transformed, and the import sets remain in pending state. | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 | | 36 | SG-AWS-SSM-GetS3Object | SG-AWS-SSM-GetS3Object \[sn_aws_integ_sg_aws_ssm_gets3object\] | [Server](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g#cmdb-aws-classes__section_tv2_zlg_fxb) Running Process \[cmdb_running_process\] TCP Connections \[cmdb_tcp\] | Optional | SG-AWS-Organization SG-AWS-Service-Account SG-AWS-Datacenters SG-AWS-VPC SG-AWS-Subnets SG-AWS-Network-Interface SG-AWS-Security-Group SG-AWS-Storage-Volume SG-AWS-Image-Private SG-AWS-Image-Id SG-AWS-EC2 SG-AWS-SendCommand | [Tabelle : 1. Data mapping for AWS] {#cmdb-integration-aws-sg__table_q4p_fmj_p1c} * The SG-AWS-Generic-Resources data source imports data for generic resources that aren't tracked by other data sources. The connector uses the Service Graph Resource Inclusion Whitelist \[sn_cmdb_int_util_service_graph_resource_inclusion_whitelist\] table to differentiate between generic and other supported resource types.The connector first populates all supported resources in the Service Graph Resource Inclusion Whitelist \[sn_cmdb_int_util_service_graph_resource_inclusion_whitelist\] table. These resources, categorized under their respective supported resource types, have specific data sources designated for ingestion within the connector. When the SG-AWS-Generic-Resources data source is executed and retrieves unsupported resource types, they are added to the Service Graph Resource Inclusion Whitelist \[sn_cmdb_int_util_service_graph_resource_inclusion_whitelist\] table and categorized as generic. * To import global generic resources such as IAM user and IAM group, specify a standard AWS region that has Config enabled with includeGlobalResourceTypes set to true by updating the value of the sn_aws_integ.global_generic_resource_region system property for the SG-AWS-Generic-Resources data source. If an aggregator is configured, and the sn_aws_integ.global_generic_resource_region value is not specified, the aggregator region is assigned as the value of this system property for importing global generic resources. * If the AWS Systems Manager (SSM) service isn't enabled, the connector populates the server records in the Server \[cmdb_ci_server\] class. If the AWS SSM service is enabled, then based on the platform type obtained through the SSM service, the server records are populated in either the Linux Server \[cmdb_ci_linux_server\] class or the Windows Server \[cmdb_ci_win_server\] class. The Server \[cmdb_ci_server\] class is the parent class of the Linux Server \[cmdb_ci_linux_server\] and the Windows Server \[cmdb_ci_win_server\] classes. * All labels associated with an AWS resource are added to the Key Value \[cmdb_key_value\] table. Hinweis: You can use the [CMDB Data Manager](https://servicenow-prod.fluidtopics.net/mlCKittCBQ8FvX5bWbQ1Qw "CMDB Data Manager is a policy-driven framework for bulk management of CI life-cycle operations such as deletion, archival, and attestation. The CMDB Data Manager is a comprehensive and integrated solution that scales to large CMDBs and copes with rapid changes in a cloud-based world.") to delete tag data from retired CIs in the Key Value \[cmdb_key_value\] table based on conditions like retention time and discovery source. A scheduled job runs the policy, which can be configured to execute during off-peak hours. * The basic information about an AWS resource is stored in the SG-AWS Extension Attributes \[sn_aws_extension_attributes\] table. * Starting with the Service Graph Connector for AWS 2.10.0 version, the SG-AWS-Get-Inventory data source runs before the SG-AWS-EC2 data source and creates a Server \[cmdb_ci_server\] CI with the host name mapped to the Name attribute, instead of being mapped to the VM name. * The SG-AWS-GenericTags data source imports tag data only for generic resources that have an ARN key. You can use the SG-AWS Extension Attributes \[sn_aws_extension_attributes\] table to verify which generic resources have an ARN key. {#cmdb-integration-aws-sg__ul_x1g_jsm_q1c} For more information on where data is saved when pulling data from AWS, see [CMDB classes targeted in Service Graph Connector for AWS](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g "When you complete setting up the connection, you can configure the integration to periodically pull data from AWS. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.") and [Supported AWS resource types](https://servicenow-prod.fluidtopics.net/uZVspTrvmHfm9RLK8r1gPQ "Several AWS resource types are imported as CMDB data by the Service Graph Connector for AWS."). When you run the diagnostic test, the data is loaded in the following tables: * SG AWS Diagnostic Details \[sn_aws_integ_sg_aws_diagnostic_details\] * SG-AWS Diagnostic Summary \[sn_aws_integ_sg_aws_diagnostic_summary\] * SG AWS Diagnostic Summary Notes \[sn_aws_integ_sg_aws_diagnostic_summary_notes\] {#cmdb-integration-aws-sg__ul_ycj_p1t_cxb} You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://servicenow-prod.fluidtopics.net/o3eK_l0nhtAcQ_AgXuZ95Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information. The AWS configuration data for each connection is stored in the SG AWS Application properties \[sn_aws_integ_sg_aws_application_properties\] table. For more information about how CI information is pulled from AWS, see the [Service Graph Connector for AWS - Functional Spec and CI](https://community.servicenow.com/community?id=community_article&sys_id=64e2949f1b9ec910c465ece6b04bcbe7) article on the ServiceNow Community site. ## BYOL support {#cmdb-integration-aws-sg__section_akt_n4c_bzb} Bringing your own licenses (BYOL) is the process of bringing previously purchased on-premises licenses to Amazon AWS Cloud. The connector supports the BYOL of the Image CIs for Oracle Database servers on Amazon AWS Cloud by populating the Key Value \[cmdb_key_value\] table with the licensing information. When the licensing information is found, the key is set to `Windows_OS_License_Type_automatic` and the key value is set to `BYOL` in the Key Value \[cmdb_key_value\] table. To support BYOL, the sn_aws_integ.load_all_images system property is enabled during the initial pull to import the metadata of all Image CIs included in the SG-AWS-Image-Id data source. After the initial pull, the property is deactivated automatically. The SG-AWS-Image-Id data source then imports the metadata of the Image CIs without names only. ## Event-based discovery {#cmdb-integration-aws-sg__section_nmt_lw3_4hc} The Service Graph Connector for AWS works with event-based discovery. Events that are pulled from AWS can create and update CIs that were brought by the Service Graph Connector for AWS. ## Managing retired CIs in EKS components {#cmdb-integration-aws-sg__section_xmq_qnc_bzb} If the Amazon Elastic Kubernetes Services (EKS) CIs are deleted in EKS components such as pods, services, and volumes, the corresponding CI entries are automatically set to Retired in the following CMDB CI classes: Kubernetes Cluster, Kubernetes Node, Kubernetes Pod, Kubernetes Service, Kubernetes DaemonSet Kubernetes Namespace, Kubernetes Deployment, Docker Container, Kubernetes Volume ## Shared VPC and subnets support {#cmdb-integration-aws-sg__section_djq_bzt_bcc} Import CI relationships established between virtual private clouds (VPCs), subnets, and network interfaces hosted in different AWS accounts. For example, a VPC in one AWS account can be connected to a subnet in the same account, which can then link to a network interface and a virtual machine in another AWS account. ## Additional resources {#cmdb-integration-aws-sg__section_q5d_r1c_35b} See the following articles on the ServiceNow Community site for any additional information on the AWS set up: * [Service Graph Connector for AWS - Introduction](https://www.servicenow.com/community/cmdb-articles/service-graph-connector-for-aws-introduction/ta-p/2300757) * [How do I configure the AWS Service Graph Connector?](https://www.servicenow.com/community/cmdb-articles/aws-service-graph-connector/ta-p/2958151) * [Service Graph Connector for AWS - Diagnostic Tool \& Troubleshooting Issues](https://community.servicenow.com/community?id=community_article&sys_id=668651e71bde4150c465ece6b04bcb23) * [Service Graph Connector for AWS - Functional Spec and CI](https://www.servicenow.com/community/cmdb-articles/service-graph-connector-for-aws-functional-spec-and-ci/ta-p/2301845) * [Cloud Discovery and SG-AWS](https://www.servicenow.com/community/cmdb-articles/cloud-discovery-and-sg-aws/ta-p/2300607) {#cmdb-integration-aws-sg__ul_hr3_wtb_2yb} ## Related content {#cmdb-integration-aws-sg__section_jjy_1mk_dbc} [Service Graph Connectors](https://servicenow-prod.fluidtopics.net/85xOdyibKaEfXWackFmlGQ "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.") [Data mapping for Service Graph Connector for AWS](https://servicenow-prod.fluidtopics.net/b15IXUABpfivQcrs5Ndlrw "Data from the AWS data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).") [CMDB classes targeted in Service Graph Connector for AWS](https://servicenow-prod.fluidtopics.net/V~CusEN7k3vRdTnpdy6a7g "When you complete setting up the connection, you can configure the integration to periodically pull data from AWS. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.") [Enable optimized deletion of retired CIs in AWS](https://servicenow-prod.fluidtopics.net/mF_EBMeSy9xvMLlbFP_7iQ "Enable the sn_aws_integ.enableOptimizedDeletion system property for the optimized deletion of retired configuration items (CIs) in AWS during deltafull import of data.") [Enable optimized SG-AWS-SendCommand data source performance](https://servicenow-prod.fluidtopics.net/nF6i7kUm~48t0fRyHkYdtw "When the SG-AWS-Software-Inventory data source is being used, enable the sn_aws_integ.is_software_inventory_enabled system property for optimizing the performance of the SG-AWS-SendCommand data sourceSG-AWS-SendCommand and SG-AWS-SSM-GetS3Object data sources.") [Handling import failures for large AWS resources](https://servicenow-prod.fluidtopics.net/V4CAzzys82nKHb8lTpWVew "Manage the data source failure when importing resources from AWS.") [Handling memory utilization errors for Service Graph Connector for AWS](https://servicenow-prod.fluidtopics.net/WHbDNPXVBH3N0k0ar0VlNw "You can use the SgAwsApplicationProperties script include to avoid memory utilization errors when importing a large number of configuration items (CIs) from an AWS instance via the Service Graph Connector for AWS.") [Life cycle management of records in Service Graph Connector for AWS](https://servicenow-prod.fluidtopics.net/vtk9fxK3irZjeJgq6MZcQg "Life cycle management in the Service Graph Connector for AWS monitors and updates the statuses of AWS resources throughout their entire life cycle, from creation to deletion.") [Record removal process in Service Graph Connector for AWS](https://servicenow-prod.fluidtopics.net/XkiyXrw~QlqNVDK~~TNlNg "The Service Graph Connector for AWS uses the optimized deletion approach to manage removal of records.") [Service Graph Connector for AWS properties](https://servicenow-prod.fluidtopics.net/ZGKfa6LTjndI139SKxhcUg "Service Graph Connector for AWS properties control the behavior of the connector.")