---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Exploring Password Reset

# Exploring Password Reset {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Get an overview of Password Reset, Password Reset Windows Application,
and Password Reset for Virtual Agent.

Understand how to set up, configure, and use Password Reset and Password Reset Windows Application for your organization.

[Password Reset](https://servicenow-prod.fluidtopics.net/KzLNIVLrp3R5ibMccDLMQw "The Password Reset application enforces strong and secure passwords by enabling end users to reset or change their passwords either by using the self-service process or by requesting the assistance of a service desk agent.")
The Password Reset application enforces strong and secure passwords by enabling end users to reset or change their passwords either by using the self-service process or by requesting the assistance of a service desk agent.

[Password Reset for Virtual Agent](https://servicenow-prod.fluidtopics.net/w1suOHEznNAVpbsPImXSxg "Augment an end-user experience with Password Reset for Virtual Agent that handles common support issues, using pre-built conversations.")
Augment an end-user experience with Password Reset for Virtual Agent that handles common support issues, using pre-built conversations.

[Password Reset Windows Application](https://servicenow-prod.fluidtopics.net/Cb7K2t673rTOjkV7hPMHIA "The Password Reset Windows Application enables a user, who forgets the password or is locked out of a Windows computer, to reset the password directly from the Windows login screen.")
The Password Reset Windows Application enables a user, who forgets the password or is locked out of a Windows computer, to reset the password directly from the Windows login screen.

[Request to reset the default admin password](https://servicenow-prod.fluidtopics.net/4rGcbePqBMVYejiXRJf9Dw "You can request a default instance admin password reset via the Service Catalog, which triggers an automated process to securely complete the reset.")
ServiceNow® has implemented an automated workflow to streamline the default instance admin password reset process. When a customer needs to reset their default instance admin password, they can initiate the
request through a specific Service Catalog item. This request automatically creates a change record, which is then processed end-to-end using automation. This ensures that the password reset is handled efficiently and securely, without the
need for manual intervention.
**Zugehörige Konzepte**   

* [Domain separation and the Password Reset application](https://servicenow-prod.fluidtopics.net/fNJsN3DYVb6pE3wAWN4Nzg "Domain separation is supported in the Password Reset application. A password reset process that you define in any domain is isolated from a process that you create in any other domain. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")  
**Zugehörige Verweise**   

* [Installed with Password Reset](https://servicenow-prod.fluidtopics.net/Dk3qUMUSHi5pOmU2UECmPQ "Tables, roles, business rules, scripts, and workflows are installed with the Password Reset application.")