---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Support for sync

# Assistance with the CSDM life-cycle sync process {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Several features help you to ensure accuracy and completeness for the process of syncing legacy data with life-cycle data in the CSDM framework.

## Before you perform the life-cycle sync process {#csdm-migrate-tools__section_dxz_zqf_b2c}

Legacy status values that are auto-updated

:   Several legacy statuses are automatically mapped to the Life Cycle Stage and Life Cycle Stage Status fields. For more information, see [Legacy status values that are auto-updated](https://servicenow-prod.fluidtopics.net/4Bh6Cif5A34KvgwfGOu8Bw "Several legacy statuses are automatically mapped to the Life Cycle Stage and Life Cycle Stage Status fields.").

Data migration script

:   Use the fix script from the ServiceNow Community to identify table dependencies. See [Migrating into CSDM identifying table dependencies](https://community.servicenow.com/community?id=community_article&sys_id=a777f564db9dbfc4d58ea345ca961996).

CMDB Data Foundations dashboard

:   Navigate to AllConfiguration and then select CMDB Data Foundations Dashboard.

    * CMDB dashboard: Each tab provides key metrics that evaluate configuration and customizations in the CMDB.
    * The metrics provide visible results of evaluation. Color codes and weighted priority help with planning.
    * Each metric includes a link to a remediation playbook with background and plays for remediation.

    {#csdm-migrate-tools__ul_sy1_gl1_1wb}

    See [Monitor health in CSDM and CMDB Data Foundations Dashboards](https://servicenow-prod.fluidtopics.net/zkHqKHPMBnY49ns_8M8IlA "The ServiceNow CSDM and CMDB Data Foundations Dashboards store app contains dashboards with insights into the key foundational metrics of your CMDB and Common Service Data Model (CSDM). This app uses ServiceNow health benchmarks to provide recommendations to ensure that the CMDB and CSDM are properly configured for optimal usage and to mitigate any potential risks.").

CSDM Data Foundations dashboard

:   Navigate to AllConfiguration and then select CSDM Data Foundations Dashboard.

    The CSDM dashboard focuses on key data elements to support you in implementing the CSDM framework. The reports on each tab display the data metrics that are appropriate for the maturity of your organization's CSDM implementation stage (foundation, crawl, walk, run, and fly). See [CSDM Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/_wYsabMQE9itBF1YLKWH_Q "The CSDM Data Foundations dashboard displays key CSDM indicators on a single page to help you get the full benefit from your ServiceNow AI Platform products."). In particular, the Crawl tab presents a report titled CIs with Mismatched Operational Status and Life Cycle Stage that shows a
    summary of life-cycle value mismatches among CMDB, asset, and IBI and enables you to view mismatch details. See ['Crawl' stage reports on the CSDM Data Foundations dashboard](https://servicenow-prod.fluidtopics.net/L8Mu_JuZZzNXTxXnpJvs2g "Crawl stage reports on the CSDM Data Foundations dashboard").

View the contents of life-cycle tables

:   To view how life-cycle value pairs are mapped in the mapping tables, select All, and then enter <kbd class="ph userinput">life_cycle_stage.list</kbd> in the search text
    box.

Migrating nonconforming CIs into the correct CSDM tables

:   If you already have CSDM data but not in the recommended tables, you can run a script to identify dependencies that you may have created on the nonconforming tables. The results of the script identify referenced
    dependencies such as reports, UI scripts, business rules, and other references for a specified table (editable in the script). See this [post on the Now Community site](https://www.servicenow.com/community/common-service-data-model/migrating-into-csdm-identifying-table-dependencies/ta-p/2308617)

The life-cycle sync process presents the discrepancy report

:   When you start the sync process, the discrepancy report [Enabling life-cycle sync from legacy-to-asset](https://servicenow-prod.fluidtopics.net/1DuB3hVTxLksjzgSPoqhFw#csdm-life-cycle-standard-values "You can align life-cycle values for each product instance on the asset, CI, and IBI tables. A one-time process moves legacy status values for asset and CI across the platform to standard CSDM life-cycle value pairs (life cycle stage and life cycle stage status). Business rules then run regularly to ensure identical IBI, asset, and CI life-cycle data for each product instance.") helps you to isolate and remediate mapping issues or missing data issues before proceeding with migration and syncing. The report identifies issues and presents links that
    take you to the mappings that must be resolved before you can sync the data.

**Zugehörige Konzepte**   

* [Enabling life-cycle sync from legacy-to-asset](https://servicenow-prod.fluidtopics.net/1DuB3hVTxLksjzgSPoqhFw#csdm-life-cycle-standard-values "You can align life-cycle values for each product instance on the asset, CI, and IBI tables. A one-time process moves legacy status values for asset and CI across the platform to standard CSDM life-cycle value pairs (life cycle stage and life cycle stage status). Business rules then run regularly to ensure identical IBI, asset, and CI life-cycle data for each product instance.")