---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View an article in the Now Mobile Information applet

# View an article in the Now Mobile Information
applet {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can view the author, published date, number of views, and the overall rating
details of the article in the Now Mobile Information applet. In
addition, you can respond to and evaluate articles and view related items and related
articles.

## Vorbereitungen

You can specify user criteria for an article to control which users can read the article. If no user criteria is defined for an article, all users can read the article.

## Prozedur

1. On the Now Mobile app, tap Information.
2. Search for or select the desired article from the sections available in the Information applet.  
   The article page displays the content and associated information for the selected article such as author, published date, number of views, and the overall rating. The page also displays the following sections:{#view-article-now-mobile__table_orl_spd_f3b__entry__2}

   | UI component | Description |
   |-|-|
   | Related Articles | Up to five related articles that are manually mapped, automatically predicted, or both. The manually mapped articles appear first in the Related Articles section. This section appears only when related articles are available for the selected article. |
   | Related Items | Up to five related items that are manually mapped. This section appears only when related items are available for the selected article. |
   | Attachments | Files attached to an article. This section appears only when the attachments are available for the selected article. To view a file, tap the file name. If an article contains more than two attachments, tap the number of attachments indicator and then tap the file name. |
   [ ]

   {#view-article-now-mobile__table_orl_spd_f3b}  
   Hinweis:  
   Tap See All to view the complete list of articles within the Related Articles or Related Items section.
3. **Wahlweise:** Respond to and evaluate the article.
**Zugehörige Tasks**   

* [Provide feedback for a knowledge article in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/PTmEVt9VRM8_UNAKFHAhKA "You can contribute to feedback on knowledge articles by rating an article, marking an article as helpful or not helpful, and posting and replying to comments for an article in the Now Mobile Information applet.")
* [Control access at the knowledge article level through user criteria](https://servicenow-prod.fluidtopics.net/YNNdK6Sem0g9AqVmUtloAQ "You specify user criteria for a knowledge article to control which users are granted read access to the knowledge article.")