---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure article comments instance options

# Configure article comments instance options {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure the Knowledge Article Comments widget instance options for the Knowledge Management article view page in the Knowledge Management
Service Portal.

## Vorbereitungen

Role required: sp_admin or admin

## Warum und wann dieser Vorgang ausgeführt wird

The article view page uses the Knowledge Article Comments widget to allow users to
rate an article, add a comment, or view existing comments for the article. Use the
widget instance options to customize these actions.

## Prozedur

1. Navigate to the Knowledge Management article view page in the Knowledge Management Service Portal.
2. Control + right-click the comments section.
3. Click Instance Options.
4. Configure the desired settings for the Knowledge Article Comments widget.  
   {#config-knowledge-article-comments__table_ndg_fcd_hmb__entry__2}

   | Instance option | Description |
   |-|-|
   | Bootstrap color | The color of the widget header. |
   | CSS | Custom configurations that determine the look and feel of the elements in the widget. For more information, see [Service Portal SCSS Primer](https://www.servicenow.com/docs/access?context=scss-primer&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). |
   | Other Options ||
   | Show User Comments | Displays the field for users to enter comments. Available options: * Yes - displays the field that enables users to enter comments for the article. * No - hides the field that enables users to enter comments for the article. * Use system property - display or hide the comments field using article view properties. {#config-knowledge-article-comments__ul_odg_fcd_hmb} |
   | Add Comment Label | Label for the field to add comments. |
   | Maximum number of attachments that can be attached to a comment | Maximum number of attachments that can be attached to a comment included for a knowledge article. |
   | Maximum attachment file size in MB that can be attached to a comment | Maximum attachment file size in MB that can be attached to a comment included for a knowledge article. |
   [ ]

   {#config-knowledge-article-comments__table_ndg_fcd_hmb}
5. Click Save.
{#config-knowledge-article-comments__steps_bl4_ryq_tz}