---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Using Notify with tasks

# Using Notify with tasks {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Notify allows you to initiate
conference calls and send SMS alerts from task records.

This functionality is available for all tables that extend the Task table, such as incident,
problem, or change request. All calls and messages made from tasks are initiated using a single
Notify phone number (E.164 or short code).
You can configure which phone number is used by setting the property
glide.notify.task.phone_number.
* **[Start a conference call from a task](https://servicenow-prod.fluidtopics.net/hUO5NEMLD6EEvG9cSas4PA)**   
  Use Notify to start conference calls from a task record.
* **[Manage conference calls on task](https://servicenow-prod.fluidtopics.net/_fgjgwVU7cBnfshA4li08w)**   
  Add and manage multiple participants on the conference including self-joining in to the conference call and end the conference call when the discussion is over.
* **[Send an SMS alert from a task](https://servicenow-prod.fluidtopics.net/ZugWdoCk2eo4s2Dxl3ugYw)**   
  Use Notify to send information related to a call through SMS alerts from a task record.