---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Service Catalog checkout models

# Service Catalog checkout models {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The service catalog defaults to one-step checkout model, but also allows two-step
checkout. Administrators and users with the catalog_admin role can enable and configure the
two-step checkout model and control how the delivery address is populated.

The service catalog defaults to a one-step checkout model. When a user clicks
Proceed to checkout or Order now, items in the
shopping cart are ordered and the order summary or status screen appears. The one-step
checkout model runs in the following order:

Press CheckoutOrder Summary

The service catalog also supports a two-step checkout model. Under this model, when a user
clicks Proceed to checkout or Order now, an
order confirmation screen appears. You can edit the order, choose a delivery location, or
upload an attachment before submitting the order. The two-step checkout model runs in the
following order:

Press Checkout OrderConfirmation ScreenSubmit OrderOrder Summary.

Access check for a catalog item is performed during its checkout. This check is also
applicable in scripts and APIs.

## Enable the two-step checkout process {#ariaid-title2}

You can enable the two-step checkout to specify a recipient, delivery address, and
special instructions for an order.

### Vorbereitungen

Role required: admin

### Prozedur

1. Navigate to AllService CatalogCatalog AdministrationProperties.
2. Locate the property Use the two step catalog checkout model (default false).
3. Select the Yes check box to enable the two-step process.
4. Locate the property Show the 'Back to Catalog' button on the two step checkout screen.
5. Select the Yes check box to provide a button that navigates back to the catalog from the order confirmation screen (default).  
   Clear the check box to hide the button.

## Specify requester location {#ariaid-title3}

Administrators can control how the delivery address is populated. By default the
delivery address is defined by the client script called set location.  
Abbildung : 1. Requested for

When the two-step checkout process is enabled, the `set location` script
retrieves the address of the user and enters formatted details in the Deliver to
field.