---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Properties related to remediation of duplicate CIs

# Properties related to remediation of duplicate CIs {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Use de-duplication properties to configure how remediation of duplicate CIs works when using the Duplicate CI Remediator, or the De-duplication Dashboard in CMDB Workspace and in Service Graph Workspace.
To view and edit these properties, the sn_cmdb_admin or admin role is required.

Although the properties below reference the [Duplicate CI Remediator](https://servicenow-prod.fluidtopics.net/y989aCqKgTMyZn7lBwRclw "Remediate a single de-duplication task by using the Duplicate CI Remediator wizard. Use the wizard to guide you through the duplicate CI reconciliation process or to apply a custom workflow."), these properties have an equivalent effect in [CI de-duplication experience in CMDB Workspace and in Service Graph Workspace](https://servicenow-prod.fluidtopics.net/HiVBjgx~0qbOCnSW8whvBQ "Create libraries of de-duplication templates in CMDB Workspace or in Service Graph Workspace, to process de-duplication tasks which remediate duplicate CIs, in a consistent manner and in bulk. De-duplication templates are pre-configured with all necessary settings for remediating duplicate CIs in de-duplication tasks, per class.").  
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| Property | Description |
|-|-|
| Attributes in which max_length exceeds this property value (4000 by default) are excluded from the Select Main CI, Merge Attribute Values, and Determine Duplicate CI Actions tabs in the Duplicate CI Remediator wizard. glide.duplicate_ci_remediator.max.field_length | If the max_length for an attribute is equal to the property value, and the size of the data exceeds the property value, then the data is truncated to the property value and the attribute appears in attribute lists. * Type: integer * Default value: 4000 * Location: ConfigurationCMDB PropertiesDuplicate CI Remediator Properties {#properties-duplicate-ci__ul_hk4_4jw_5gb} Hinweis: This property impacts the performance of de-duplication tasks, therefore be cautious about setting this value. |
| Comma separated list of related tables in the format '\<table\>.\<reference column\>', that are excluded from merging during duplicate CI remediation. glide.duplicate_ci_remediator.related_items_blacklist | * Type: string * Default value: cert_task.cmdb_ci,cert_audit_result.configuration_item,discovery_log.cmdb_ci,alm_hardware.ci,alm_asset.ci,fm_expense_line.ci * Location: ConfigurationCMDB PropertiesDuplicate CI Remediator Properties {#properties-duplicate-ci__ul_dh1_pjw_5gb} |
| Threshold for the number of duplicate CIs, which if exceeded, support for reconciliation in the Duplicate CI Remediator is limited (1,000 by default). glide.duplicate_ci_remediator.max.cis | * Type: integer * Default value: 1000 * Location: ConfigurationCMDB PropertiesDuplicate CI Remediator Properties * Learn more: See 'Large number of duplicate CIs' in [Remediate a de-duplication task (manual)](https://servicenow-prod.fluidtopics.net/y989aCqKgTMyZn7lBwRclw "Remediate a single de-duplication task by using the Duplicate CI Remediator wizard. Use the wizard to guide you through the duplicate CI reconciliation process or to apply a custom workflow."). {#properties-duplicate-ci__ul_lr4_jkw_5gb}This threshold never exceeds 5,000, even if you set the property to a value greater than 5,000. |
| Determines whether the Duplicate CI Remediator actually remediates CI duplication by updating records in the CMDB, or not. glide.duplicate_ci_remediator.dry_run | When set to false (default value), updates specified in the wizard are actually performed. You can set this property to true and then test run through the Duplicate CI Remediator without any records actually being updated. In this case, the work notes for the task describe the changes that will happen in an actual remediation. * Type: true \| false * Default value: false * Location: ConfigurationCMDB PropertiesDuplicate CI Remediator Properties {#properties-duplicate-ci__ul_uvv_n4y_rw} |
| glide.duplicate_ci_remediator.enable_restricted_mode | Enables restricted mode remediation in the Duplicate CI Remediator. This option restricts the use of related items in de-duplication remediation and allows a blocked remediation to proceed using the Use the Duplicate CI Remediator (Restricted Mode) option. For more information, see [Using restricted mode within the Duplicate CI Remediator \[KB1542272\]](https://support.servicenow.com/kb_view_customer.do?sysparm_article=KB1542272). * Type: true \| false * Default value: false * Location: [Add to System Properties \[sys_properties\]](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) * Learn more: [Remediate a de-duplication task (manual)](https://servicenow-prod.fluidtopics.net/y989aCqKgTMyZn7lBwRclw "Remediate a single de-duplication task by using the Duplicate CI Remediator wizard. Use the wizard to guide you through the duplicate CI reconciliation process or to apply a custom workflow.") {#properties-duplicate-ci__ul_ryn_znv_czb} Set to true to enable restricted mode remediation. |
| glide.duplicate_ci_remediator.merge_related_items_enhanced | Enables the capability to ignore database errors and/or skip ALL business rules (disable workflow) in related tables referencing CIs, during duplicate CI remediation. In such related tables, automated workflows such as business rules might prevent the update of the referenced CI to the main CI, causing de-duplication tasks to fail. In these situations, blocking business rules and other automated workflows, and ignoring errors allows remediation to complete. * Type: true \| false * Default value: true * Location: [Add to System Properties \[sys_properties\]](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) * Learn more: [Turn off workflows of related tables during remediation](https://servicenow-prod.fluidtopics.net/Y36K8fmo6SnSRnll2_5dTQ "Configure de-duplication remediation processes for related tables, to turn off the execution of business rules, workflows, and any other automatic processes that might be turning off the update of referenced duplicate CIs to the main CI. Disabling all these workflows of related tables, allow de-duplication tasks, that would otherwise fail, to complete."). {#properties-duplicate-ci__ul_cxw_pn3_vgc} |
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