---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Managing Entity View Action Mapper

# Managing Entity View Action Mapper {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Optimize data presentation and interaction by defining data sources, creating Entity View Action Mapper (EVAM) configuration bundles, and setting up EVAM view templates to structure and display entity data
effectively.

## Overview of managing EVAM {#managing-entity-view-action-mapper__cf-using-parent-workflow}

* [Define a data source](https://servicenow-prod.fluidtopics.net/jQ0vkipedzlOZ3~GqZMm9A "The data source is an entity that has associated data that you intend to display. For example, a community post or a user.")

  Specify a data source.
* [Define an EVAM configuration bundle](https://servicenow-prod.fluidtopics.net/6D066NiwH_xSk8Ke84jBIQ "Create a view configuration to combine conditions, database fields, and declarative actions with an associated view template using the Entity View Action Mapper (EVAM).")

  Create a view configuration to combine conditions, database fields, and declarative actions with an associated view template.
* [Define an EVAM view template](https://servicenow-prod.fluidtopics.net/_SQiS8id9YfwLQF1UokEsw "You can configure multiple view templates per data source based on conditions to customize how data displays for users. The view template maps fields from the view configuration to component.")

  Configure view templates to customize data display for users, mapping fields from the view configuration to the component.
{#managing-entity-view-action-mapper__cf-using-parent-steps-ul}

## EVAM reference {#managing-entity-view-action-mapper__cf-using-more-info}

For more information, see [Entity View Action Mapper reference](https://servicenow-prod.fluidtopics.net/gnHr5Q3XV2VGYau9NyiEjw "Reference topics provide information about the Entity View Action Mapper (EVAM).").