---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Set up Microsoft Entra ID for Password Reset

# Set up Microsoft Entra ID for Password Reset {#ariaid-title1}

Set up Microsoft Entra ID for Password Reset by activating the plugin and configuring the Microsoft Entra ID instance. The Microsoft Entra ID plugin is activated with the help of this plugin. Microsoft Entra ID for Password Reset is also available in the ServiceNow store.
**Zugehörige Tasks**   

* [Request the Microsoft Entra ID Integration for Password Reset app](https://servicenow-prod.fluidtopics.net/5F~lzskaFZJcRnyOVAwjdA#password-reset-microsoft-azure "Microsoft Entra ID users can reset passwords with the Microsoft Entra ID Integration for Password Reset app.")

## Request the Microsoft Entra ID Integration for Password Reset app {#ariaid-title2}

Microsoft Entra ID users can reset passwords with the Microsoft Entra ID Integration for Password Reset app.

### Vorbereitungen

Role required: password_reset_admin

### Warum und wann dieser Vorgang ausgeführt wird

You can request the plugin from Now Support (HI) or from your instance.

In Now Support, navigate to Service Catalog
Activate Plugin.

Or you can complete the following procedure.

### Prozedur

1. In your instance, navigate to System ApplicationsAll Available ApplicationsAll.
2. On the All Applications page, select Request Plugin to open the request form on Now Support.
3. On Now Support, select to be redirected to the HI Service Portal Service Catalog.
4. On the Activate Plugin request form, fill in the fields.  
   {#password-reset-microsoft-azure__table_awx_bhf_ygb__entry__2}

   | Field | Description |
   |-|-|
   | Target Instance | Instance on which to activate the plugin. |
   | Plugin Name | Name of the plugin to activate. |
   | Specify the date and time you would like this plugin to be enabled | The date and time must be at least two business days from the current date. Hinweis: By default, plugins are activated in two batches each business day: once in the morning and once in the evening, Pacific (U.S.) time. If you need your plugin activated at a specific time, enter a request for this in the Reason/Comments field. |
   | Reason/Comments | Information that would be helpful for ServiceNow personnel who will activate the plugin. For example, if you need the plugin activated on a specific day or time instead of during one of the default activation windows, specify it in the comments. |
   [ ]

   {#password-reset-microsoft-azure__table_awx_bhf_ygb}
5. Click Submit.  
   The Microsoft Entra ID Integration for Password Reset app is activated.
{#password-reset-microsoft-azure__steps-request-plugin}

### Nächste Maßnahme

[Plan, create, and customize](https://servicenow-prod.fluidtopics.net/mA82Gky669kKGir_LGDhvA "The Password Reset application enables an end user to reset or change a password using a self-service process. Alternatively, your organization can implement a process that requires a service desk agent to reset passwords for end users.") the Password Reset process for your organization.