---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# API action settings

# Configuring flows for API actions in API Insights {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure flows in Workflow Studio for automating API actions within API Insights, streamlining processes like API access requests.

Configure flows to automate various API actions, such as granting access to APIs or processing API requests. Enterprise architect administrators with the sn_api_insights_ws.api_mgmt_architect_admin role can then select workflows that
align with specific API automation tasks when they configure settings for managing APIs. See [Configure settings to manage APIs in API Insights](https://servicenow-prod.fluidtopics.net/TokleiU_c8A_XBU9TEB3Vw "Configure API Insights settings, including API creation tools, relationship models, ownership groups, and automated workflows, to streamline API governance and operational processes.").

## Predefined flow to send reminders for API access {#api-insights-workflow__section_dtr_jqm_f2c}

The API Request Reminder subflow is available with the API Insights application that sends reminders for approving any API access requests. This flow automatically sends reminder notifications to the ownership groups specified in the flow, prompting them to review and
approve pending API access requests.

## Predefined flow to grant API access {#api-insights-workflow__section_iyy_mqm_f2c}

The API Grant/Reject Access Template subflow is available with the API Insights application that grants access to any APIs. This flow automatically that identifies the API access requests and enables to grant or reject access to any APIs.

## Configuring flow for API access request automation {#api-insights-workflow__section_zm1_1qr_pcc}

To manage API access requests through custom flows, it's essential to configure the flow with specific input parameters. These parameters guide the flow's behavior.

To learn about creating flows, see [Getting started with flows](https://www.servicenow.com/docs/access?context=getting-started-flow&version=australia&pubname=australia-build-workflows&ft:locale=en-US).

When creating a flow for API access request automation, you must use specific parameters that control how the flow works.  
You must include the following input parameters in the flow:

    Input params:
    request (reference from sn_api_insights_ws_request_access_task table) - Required
    grant (string) - Required
    description (string) - Optional

request
:   A required reference to a specific record in the API Requests Access Task \[sn_api_insights_ws_request_access_task\] table that identifies the API access request and facilitates interaction with the API Insights application.

grant
:   A required string input that specifies the action to be taken, such as granting or denying access.

description
:   An optional string input to provide additional details or context about the API access request.