---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Subscribe to a knowledge base

# Subscribe to a knowledge base {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Subscribe to a knowledge base and receive notifications when articles are added to
that knowledge base.

## Vorbereitungen

You must activate the Knowledge Management Advanced (com.snc.knowledge_advanced)
plugin. For more information, see [Configure knowledge subscriptions](https://servicenow-prod.fluidtopics.net/_gQWRbtf8yjmfpUaqqiTIg "Configure knowledge subscriptions by activating the Knowledge Management Advanced plugin and setting the subscription properties.").

Role required: knowledge

## Warum und wann dieser Vorgang ausgeführt wird

Users can subscribe to a knowledge base from either the Knowledge Management v3 user interface or the Knowledge Management Service Portal.  
Hinweis:  
Starting with the Washington DC release, the Knowledge Management v3 homepage (com.snc.knowledge3) is being prepared for deprecation in the future Y release. It is replaced by the Knowledge Management
Service Portal (com.snc.knowledge_serviceportal), which is active by default for customers on Madrid and later releases. For more information about the new experience, see [Knowledge Management Service Portal homepage features](https://servicenow-prod.fluidtopics.net/643l~2QjRr_EJbS1ukyalQ "The Knowledge Management Service Portal homepage displays knowledge articles organized by knowledge base and category, as well as featured content and popular articles. Learn how to navigate the homepage to search for and find useful and relevant information quickly.").

## Prozedur

1. Navigate to AllKnowledgeHomepage.
2. Click the Subscribe link on the knowledge base tile.  
   The link changes to Subscribed and includes a check mark.

## Ergebnisse

Receive notifications when articles are added to the subscribed knowledge base.