---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Filter CIs

# Use filters to specify which nodes should appear on a map {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Customize the map to focus on the CIs that you want to work on by filtering out (hiding) irrelevant CIs. You can filter by layer count, CI class, relationship type, discovery source, location, and CI ownership.

## Vorbereitungen

Role required:

* To access maps: sn_cmdb_user, sn_cmdb_editor or sn_cmdb_admin
* To access maps with operational service instances: app_service_user, and sm_user or sm_admin
* To access maps with operational and non-operational service instances: app_service_admin, and sm_user or sm_admin
* To access and view related items: itil
{#unified-map-configure-filters__ul_vcm_nzk_3xb}

## Warum und wann dieser Vorgang ausgeführt wird

When a user applies a shared preset or a user preset, all filter settings are overridden. Filter attributes from a shared preset or a user preset that do not apply to the current map are listed in the Unused filter attributes section of the filter panel. The order of filter-setting precedence from the various sources is as follows:

1. user presets
2. shared presets
3. shared presets that are defined in a Unified Map shared presets profile
4. class profile (Class profiles contain only layer settings and are defined in the Node Map Profiles related list.)
{#unified-map-configure-filters__ol_hnj_3bf_dhc}  
Hinweis:  
Filter settings that would filter out the home node might appear in the list. You can't, however, filter out the home node even if it meets filter settings.

## Prozedur

1. While working in a map, select the Map filter icon ![]() and then select or clear criteria in any filter category.  
   Only attributes of elements currently on the map are listed as filter criteria. Attributes that do not apply to the current elements are listed in the Unused filter attributes list.
2. Close the Map filter panel.  
   * A dot appears on the Map filter icon ![]() to indicate that filters are applied.
   * To expose filtered CIs and relationships on the map as dimmed view-only images, select the Show filtered items icon ![]().
   * You can save filter settings for reuse. For more information, see [Create or manage a user preset](https://servicenow-prod.fluidtopics.net/B1NpAdq12X5j5fUs42TuWQ "Save useful Unified Map filter settings as a user preset that you can apply to a map at any time. For example, define a filter to display only CIs of a particular class and then save the filter settings as a user preset.").
   * Maps show up to 250 CMDB elements. Remaining elements are truncated and don't appear on the map.
   {#unified-map-configure-filters__ul_jgw_f21_sbc}

## Nächste Maßnahme

To apply the home CI's default filter settings, select Reset filter.

Admins can save filter settings as a shared preset that all users can apply. For more information, see [Create or manage a user preset](https://servicenow-prod.fluidtopics.net/B1NpAdq12X5j5fUs42TuWQ "Save useful Unified Map filter settings as a user preset that you can apply to a map at any time. For example, define a filter to display only CIs of a particular class and then save the filter settings as a user preset.").
**Zugehörige Tasks**   

* [Create or manage a user preset](https://servicenow-prod.fluidtopics.net/B1NpAdq12X5j5fUs42TuWQ "Save useful Unified Map filter settings as a user preset that you can apply to a map at any time. For example, define a filter to display only CIs of a particular class and then save the filter settings as a user preset.")