---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Request exception

# Request an exception for Dynamic Mapping {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Request an exception on policies that are dynamically mapped to conditions.

## Vorbereitungen

You need to have the Governance, Risk, and Compliance (GRC) application installed to have the Request Exception button to show up on the mappings list. If you don't have the GRC application, see the [Download a GRC application from the ServiceNow Store for the first time](https://www.servicenow.com/docs/access?context=download-grc-first-time&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) topic.

Role required: sn_pace.admin

## Prozedur

1. Navigate to MappingsDynamic Mappings.
2. Select the check box of the mapped policy you want to request an exception for.
3. Click Request exception.  
4. In the Request policy exception form, fill in the fields.  
   {#pace-request-exception-dynamic-mapping__table_vv5_lkf_syb__entry__2}

   | Field | Description |
   |-|-|
   | Deployable | Select the name of the deployable you want to request an exception for. Hinweis: The list of deployables is not filtered and all possible deployables will be available to be selected without filtering based on the dynamic mapping condition. |
   | Reason for exception | Select a reason type why the exception is being requested. |
   | Policy | Name of the policy. |
   | Business justification | Explanation why the exception is being requested. |
   | Requested start date | Select the date when this exception is submitted. |
   | Requested end date | Select a date when you want this exception to be approved by. |
   [Tabelle : 1. Request policy exception]

   {#pace-request-exception-dynamic-mapping__table_vv5_lkf_syb}
5. Click Request.