---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View the most popular or recently viewed articles in the Now Mobile Information applet

# View the most popular or recently viewed articles in the Now Mobile Information
applet {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Information applet on the Now Mobile app enables you to
access knowledge articles from a mobile device.

## Vorbereitungen

You can specify user criteria for an article to control which users can read the article. If no user criteria is defined for an article, all users can read the article.

## Prozedur

1. Access your instance using the mobile application.
2. On the Now Mobile app, tap Information.
3. Access your recently viewed or the most popular knowledge articles  
   {#access-articles-now-mobile__table_f4j_h1c_f3b__entry__2}

   | Section | Description |
   |-|-|
   | Recently Viewed | Up to five of the articles you viewed within the last 30 days. |
   | Popular | Up to five of the most popular knowledge articles. The Now Mobile app homepage includes a similar section that displays up to three of the most popular articles. |
   [Tabelle : 1. Information applet article views]

   {#access-articles-now-mobile__table_f4j_h1c_f3b}  
   Hinweis:  
   Tap See All to view the complete list of articles within the selected section.
**Zugehörige Tasks**   

* [Browse articles in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/zztuZDwS5j017PZvgUV1dw "You can browse articles within a category in the Now Mobile Information applet to see articles related to a particular subject or grouping.")
* [Search for an article in the Now Mobile Information applet](https://servicenow-prod.fluidtopics.net/kjlITC7o~qIaDK2Ne8l7gQ "You can search for an article in the Now Mobile Information applet.")
* [Control access at the knowledge article level through user criteria](https://servicenow-prod.fluidtopics.net/YNNdK6Sem0g9AqVmUtloAQ "You specify user criteria for a knowledge article to control which users are granted read access to the knowledge article.")