---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# MID Server active issues

# MID Server active issues {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow® instance has a
dedicated table that publishes active issues with MID Servers and alerts administrators when a MID
Server is in danger of exceeding its resources.

The MID Server Issue \[ecc_agent_issue\] table displays a number of
common issues that a MID Server can experience, as they occur. Error checking processes
attempt to pinpoint the most likely cause of the issue. Informative error messages name the
affected MID Server and explain the possible cause of the issue. The ecc_agent_issue table
retains its records for 30 days.{#mid-server-active-issues__p_issues-table-intro}

To access records in this table, navigate to MID ServerServer Issues.  
Supported MID Server active issues:

* Bad user credentials after [instance cloning](https://servicenow-prod.fluidtopics.net/___PADb6rsysMMQODK4aWA "The system provides automatic processes to detect and notify you of possible MID Server credential issues after instance cloning.").
* Unsupported [Java Runtime
  Environment (JRE)](https://servicenow-prod.fluidtopics.net/cz~U8SBK9UwjNYMyKIBxOA "Use these minimum system requirements to allocate resources for computers hosting MID Servers.") on the MID Server host.
* Approaching [resource
  thresholds](https://servicenow-prod.fluidtopics.net/~rzR0QsaqHHurYouZQvhRw "The instance displays warnings when a MID Server breaches its resource thresholds for CPU and JVM memory usage, enabling users to create email notifications or custom scripts when a breach occurs.") for CPU usage and JVM memory.
* Errors detected during [pre-upgrade testing](https://servicenow-prod.fluidtopics.net/963nBStfxvyRTyAmix9vWQ "Prior to an upgrade, the MID Server runs tests to identify issues that could cause the upgrade process to fail or result in a MID Server outage.").
* [User authentication](https://servicenow-prod.fluidtopics.net/7pRJr8OLo7pVjd8Jpfnslw#mid-server-connectivity-issues "The instance writes issues involving MID Server user logins and network connectivity to the MID Server Issue [ecc_agent_issue] table and creates events you can use in custom scripts or to send email notifications.") and authorization failures.
* Network [connectivity
  interruptions](https://servicenow-prod.fluidtopics.net/7pRJr8OLo7pVjd8Jpfnslw#mid-server-connectivity-issues "The instance writes issues involving MID Server user logins and network connectivity to the MID Server Issue [ecc_agent_issue] table and creates events you can use in custom scripts or to send email notifications.") and role configuration errors.

{#mid-server-active-issues__ul_izf_v4s_3y} Abbildung : 1. Example MID Server Issue record