---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Extension points in Skills Management

# Extension points in Skills Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use extension points to calls scripts to add custom group types to manage
skills.
To see a list of extension points that you can use for Workforce Optimization for ITSM, navigate to System Extension PointsScripted Extension Points. In the Extension Points list, open the
sn_skill_cfg_page.ManageSkillsExtnPt extension point.  
Use scripted extension points to integrate customizations without altering the core components in the application code. When customizing a base application, you implement the scripted extension points by creating the custom script includes and registering them against the scripted extension points.{#extension-points-in-skills-management__table_hcw_fd2_qmb__entry__2}

| Extension point name | Description |
|-|-|
| sn_skill_cfg_page.ManageSkillsExtnPt | Implement this extension point to customize the logic of creating users by groups for the Manage IT skills page. |
[Tabelle : 1. Extension points for event types]

{#extension-points-in-skills-management__table_hcw_fd2_qmb}  
Wichtig:  
You can configure additional groups using the sn_skill_cfg_page.ManageSkillsConstants script include. For information on script includes see, [Script includes](https://www.servicenow.com/docs/access?context=c_ScriptIncludes&version=australia&pubname=australia-api-reference&ft:locale=en-US).