---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# List of Notify calls

# List of Notify calls {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

If you are a Notify administrator, you can view a list of calls and the
status of a call made to or from Notify. The call records help in reporting and
analytics.

## Notify list {#view-list-of-notify-calls__section_q4l_5xh_vgb}

To view a list of calls, navigate to NotifyCalls.  
Call records are generated automatically when a user calls a Notify number or when a user makes an outbound call through Notify. You cannot create call records manually.  
Hinweis:  
Although you can delete a call record, doing so may result in cascade deletion of related records.

For Notify calls where the source is specified, such as a task number, the
source is added to the Notify Calls \[notify_call\] table in the
Source column. For Notify conference calls where the
source is specified, the source is added to the records for each of the calls in the
conference.
{#view-list-of-notify-calls__table_hgx_xrq_4y__entry__2}

| Call status | Description |
|-|-|
| initiated | The number has just been dialed |
| ringing | The call is currently ringing. |
| in_progress | The call was answered and is currently in progress. |
| no_answer | The call was not answered. |
| completed | The call was answered and has ended normally. |
| busy | The caller received a busy signal. |
| failed | The call could not be completed as dialed, most likely because the phone number was non-existent. |
| invalid | The call could not be connected since input is invalid. |
| unknown | The driver does not support the status |
[ ]

{#view-list-of-notify-calls__table_hgx_xrq_4y}