---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create an AQI checklist

# Create an AQI checklist {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create a checklist of questions that reviewers can use to evaluate the quality of
knowledge articles.

## Vorbereitungen

Role required: knowledge_admin or admin

## Prozedur

1. Navigate to AllKnowledgeArticle Quality IndexAQI checklists, and click New.
2. Fill in the following fields:  
   {#create-an-aqi-checklist__table_oyx_3fc_tbb__entry__2}

   | Field | Description |
   |-|-|
   | Checklist | Name for the checklist. |
   | Description | Description for the checklist. |
   [ ]

   {#create-an-aqi-checklist__table_oyx_3fc_tbb}
3. Right-click the form header and click Save.
4. In the Checklist Questions related list, add questions to the checklist.  
   Add questions and adjust the weight of the questions until the combined weight of all questions is equal to 100. The weight defines the score that is added to the total AQI review score of the article when the answer for that question is set to true. The maximum score that can be applied to an article in an AQI review is 100.  
   Hinweis:  
   The default AQI pass score is 70. You can change the pass score in the [Article Quality Index properties](https://servicenow-prod.fluidtopics.net/IrvcYfHNdsKdVabDTYfLRg#article-quality-index-properties "The knowledge administrator can set the pass score for AQI reviews using the knowledge properties page.").

   To add a question:
   1. Click New.
   2. Fill in the following fields:  
      {#create-an-aqi-checklist__table_qt1_txc_rbb__entry__2}

      | Field | Description |
      |-|-|
      | Question | Text for the question to evaluate articles. |
      | Description | Short description for the question. |
      | Order | Value for the display order of questions in the checklist. The lower the value in the Order field, the higher the question displays in the checklist. Hinweis: Before you assign a value for the display order, think about how many questions you would create for the checklist. For example, if you have five questions in a checklist, you can assign the value in increments of 20. This ensures that you have enough values to assign if you add questions to the checklist later. |
      | Weight | A value for the question to score the article quality. This value is added to the AQI score when the answer for the question is set to true. Hinweis: * The combined weight of all questions cannot exceed 100. * The sum of weights of all questions in a checklist must be equal to 100 to be assigned to a knowledge base. {#create-an-aqi-checklist__ul_o4g_s1d_rbb} |
      [Tabelle : 1. Checklist Question form]

      {#create-an-aqi-checklist__table_qt1_txc_rbb}
   3. Click Submit.
   {#create-an-aqi-checklist__substeps_gnr_vrc_rbb} {#create-an-aqi-checklist__cmd_chklistq}
5. After you finish adding questions to the checklist, click Update on the AQI Checklist form.

## Nächste Maßnahme

After you create a checklist, [assign it to a knowledge base](https://servicenow-prod.fluidtopics.net/V7WVD1ZESSfsM6dV1LxAHg "Before a knowledge reviewer can start performing the AQI review, you must assign an AQI checklist to a knowledge base.").