---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Data integration checklist

# Data integration checklist for HAM in CMDB success advisor {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Use the data integration checklist to verify that Discovery patterns and Service Graph Connectors are correctly configured and actively contributing to your Configuration Management Database (CMDB), promoting high-quality hardware asset data.

## Discovery patterns checklist {#cmdb-sa-ham-integ-checklist__section_ftk_wf2_ggc}

Confirm each Discovery pattern is enabled and effectively populating hardware-related attributes.
{#cmdb-sa-ham-integ-checklist__table_e4s_vh2_ggc__entry__4}

| Select | Check item (field) | Description | Action |
|-|-|-|-|
|   | Pattern name | Name of the discovery pattern contributing Hardware Asset Management (HAM) data. | Confirm that the pattern is relevant for hardware asset discovery. |
|   | Status | Current state of the pattern as active or inactive. | Verify that the pattern is active with Status set to Active to confirm it's contributing data. |
|   | Attribute coverage | Number of hardware attributes populated by the pattern. | Check how many relevant CI attributes are being populated for each model category. Hinweis: Low attribute coverage may suggest shallow discovery or misaligned pattern logic. |
|   | Suggested version | Latest suggested version for optimal attribute coverage. | Plan and perform an upgrade to the suggested version or higher to improve coverage. |
|   | Installed version | Version currently in use in your instance. | Compare with the suggested version and upgrade if necessary. |
|   | View pattern | Link to inspect the pattern configuration. | Select the link to review or modify the pattern logic. |
[Tabelle : 1. Discovery patterns configuration checks]

{#cmdb-sa-ham-integ-checklist__table_e4s_vh2_ggc}

## Service Graph Connectors checklist {#cmdb-sa-ham-integ-checklist__section_htk_wf2_ggc}

Confirm Service Graph Connectors are installed and actively contributing hardware data.
{#cmdb-sa-ham-integ-checklist__table_lbw_cj2_ggc__entry__4}

| Select | Check item (field) | Description | Action |
|-|-|-|-|
|   | Connector name | Name of the Service Graph Connector providing HAM data. | Confirm that the Service Graph Connector is required for your HAM processes. |
|   | Status | Current state of the Service Graph Connector as active or inactive. | Activate Service Graph Connectors that are needed for HAM but currently inactive. |
|   | Attribute coverage | Number of hardware attributes populated by the Service Graph Connector. | Check how many relevant CI attributes are being populated for each model category. Hinweis: Low coverage may indicate incomplete mappings or missing source data. |
|   | Suggested version | Latest suggested version for optimal attribute coverage. | Plan and perform an upgrade to the suggested version or higher to improve coverage. |
|   | Installed version | Version currently in use in your instance. | Compare with the suggested version and upgrade if necessary. |
|   | Active connections | Number of active connections. | Confirm that at least one connection is actively importing data into the CMDB. |
|   | Inactive connections | Number of inactive connections. | Review and troubleshoot any configured connections that aren't currently active. |
[Tabelle : 2. Service Graph Connectors configuration checks]

{#cmdb-sa-ham-integ-checklist__table_lbw_cj2_ggc}

## Optional checks for Discovery patterns and Service Graph Connectors {#cmdb-sa-ham-integ-checklist__section_qrm_1l2_ggc}

{#cmdb-sa-ham-integ-checklist__table_rdj_bl2_ggc__entry__4}

| Select | Check item | Description | Action |
|-|-|-|-|
|   | No entitlements warning | Discovery patterns or Service Graph Connectors tile showing no entitlements, indicating missing access or licensing. | Verify licensing and entitlements with your administrator. |
|   | Suggested integrations reviewed | Some Discovery patterns are listed as suggestions because they aren't installed or active, and some Discovery patterns are listed but are not actively used. | Evaluate business need and consider implementing high-value suggested integrations. |
[Tabelle : 3. Optional data integration checks]

{#cmdb-sa-ham-integ-checklist__table_rdj_bl2_ggc}

## Final validation {#cmdb-sa-ham-integ-checklist__section_ltk_wf2_ggc}

Once all data integration checks are complete:

* Attribute coverage across integrations supports your HAM business outcome.
* CMDB records for hardware assets are accurate and complete.
{#cmdb-sa-ham-integ-checklist__ul_mtk_wf2_ggc}