---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Initiate a conference call from incident communication plan

# Initiate a conference call from incident communication plan {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use Notify to initiate a
conference call from an incident communication plan by inviting one or more
users.

## Vorbereitungen

Role required: notify_view, or notify_setup_admin

## Prozedur

1. Navigate to Incident Communications ManagementAll.
2. Open the relevant incident communication plan.
3. Click the Conference tab.
4. For the relevant incident communications task, under Actions, click Start Conference Call.
5. Select the conference bridge and the participants for the conference call.  
   Available options in the conference bridge depend on the conference providers configured. For more information, refer [Configure a provider in Notify](https://servicenow-prod.fluidtopics.net/TS_13YbkSHxqWVMgkuJZXw "Configure a conference provider or a phone number to be used as choices for initiating a conference call. For sending SMS, configure preferences for phone numbers.").