---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Sample 2

# CMDB --- Critical application services {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use this example to build a CMDB query to find all critical application services, and
their owner.

## Vorbereitungen

Role required: none

## Prozedur

1. Navigate to AllConfigurationCMDB Query Builder and then select Create new.
2. Enter <kbd class="ph userinput">All critical application services</kbd> as the query Name.
3. Choose CMDB Query and then select Create.
4. In the CMDB Classes list, locate the Application Service class and then drag it to the canvas.  
   Tipp:  
   Use the search box to find items quickly.
5. Add a filter to the application service node.
   1. Point to the application service node and then select the Apply filters icon.
   2. In the Filters section, add the condition \[business criticality\] \[is\] \[1 - most critical\].
   3. Close the Filters section.
   {#cmdb-query-builder-sample1-app-ser__substeps_ajq_prp_41c}
6. Add columns to the query results.
   1. In the Properties sidebar, select Add Columns.
   2. Select business criticality and owned by, and then select outside the columns list to close it.
   {#cmdb-query-builder-sample1-app-ser__substeps_p5h_srp_41c}
7. Select Save.
8. Select Run and then review the results.  
   You can, for example, locate any of the critical application services without an owner.
{#cmdb-query-builder-sample1-app-ser__steps_i24_yqp_41c}