View a reclassification task

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Reclassification tasks are created for CIs that couldn't be automatically reclassified during the identification process. Review these tasks to locate the CIs and decide if to reclassify them.

    Warum und wann dieser Vorgang ausgeführt wird

    The properties you use to disable automatic CI reclassification determine whether reclassification tasks are created for those CIs that couldn't be automatically reclassified:
    • Using any one of the 'glide.class.<reclassification operation>.enabled' properties (such as glide.class.upgrade.enabled): Reclassification tasks are created.
    • Using any one of the 'glide.identification_engine.update_without_<reclassification operation>_enabled' properties (such as glide.identification_engine.update_without_switch_enabled): Reclassification tasks aren't created.

    For more information about reclassification during IRE processing, see Configure CI reclassification during IRE processing.

    Vorbereitungen

    Role required: sn_cmdb_admin, sn_cmdb_editor, admin, or itil

    Prozedur

    1. Navigate to All > Configuration > Identification/Reconciliation > Reclassification Tasks.
    2. Select a reclassification task.
    3. Examine the details on the Reclassification Task form.
      Tabelle : 1. Reclassification Task form
      Field Description
      Configuration item The CI that must be reclassified.
      Short description Short description noting that CI reclassification was not allowed.
      Description Description noting the current class of the CI and the class that the CI must be changed to.
      Internal payload Payload used in the identification process.

    Nächste Maßnahme

    After examining the task details, you can locate the CI that is noted in the task Description and manually reclassify it. For details, see Reclassify a CI.