---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View a reclassification task

# View a reclassification task {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reclassification tasks are created for CIs that couldn't be automatically reclassified during the identification process. Review these tasks to locate the CIs and decide if to reclassify them.

## Warum und wann dieser Vorgang ausgeführt wird

The properties you use to disable automatic CI reclassification determine whether reclassification tasks are created for those CIs that couldn't be automatically reclassified:

* Using any one of the 'glide.class.\<reclassification operation\>.enabled' properties (such as glide.class.upgrade.enabled): Reclassification tasks are created.
* Using any one of the 'glide.identification_engine.update_without_\<reclassification operation\>_enabled' properties (such as glide.identification_engine.update_without_switch_enabled): Reclassification tasks aren't created.
{#t_ViewReclassificationTask__ul_h5j_bjl_w1c}

For more information about reclassification during IRE processing, see [Configure CI reclassification during IRE processing](https://servicenow-prod.fluidtopics.net/zRozBYxmxbwue3gCje1NMQ#c_CIReclassification "During the Identification and Reconciliation Engine (IRE) CI identification process, a CI might need to be reclassified to a different sys_class_name type. By default, CIs are reclassified automatically. If automatic reclassification is disabled, then the CI is not reclassified and the system generates a reclassification task for your review.").

## Vorbereitungen

Role required: sn_cmdb_admin, sn_cmdb_editor, admin, or itil

## Prozedur

1. Navigate to AllConfigurationIdentification/ReconciliationReclassification Tasks.
2. Select a reclassification task.
3. Examine the details on the Reclassification Task form.  
   {#t_ViewReclassificationTask__table_f5p_whq_ks__entry__2}

   | Field | Description |
   |-|-|
   | Configuration item | The CI that must be reclassified. |
   | Short description | Short description noting that CI reclassification was not allowed. |
   | Description | Description noting the current class of the CI and the class that the CI must be changed to. |
   | Internal payload | Payload used in the identification process. |
   [Tabelle : 1. Reclassification Task form]

   {#t_ViewReclassificationTask__table_f5p_whq_ks}
{#t_ViewReclassificationTask__steps_vkz_qjq_ks}

## Nächste Maßnahme

After
examining the task details, you can locate the CI that is noted in the task
Description and manually reclassify it. For details, see
[Reclassify a CI](https://servicenow-prod.fluidtopics.net/0HOIvUaokimH~_EzVQ4ASw "You can upgrade, downgrade, or switch the class of a CI by modifying its Class attribute.").