---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Password Reset Windows Application installation requirements

# Password Reset Windows Application installation requirements {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Activate the Password Reset
Windows App (Password Reset Orchestration)
(com.glideapp.password_reset_desktop) plugin and activate the Microsoft AD for Password Reset store app to use the Password Reset Windows Application.
{#pass-reset-win-app-install-requirements__table_sjp_y3t_2r__entry__2}

| Requirement | Description |
|-|-|
| Required ServiceNow release | Password Reset Windows Application version 5.1.4 is supported on the Yokohama, Xanadu, and Washington DC releases. |
| Required hardware | * 1 GHz or faster processor * 512 MB of RAM * 10 MB of available hard disk space (x86) * 10 MB of available hard disk space (x64) {#pass-reset-win-app-install-requirements__ul_qtt_1jt_2r} |
| Required software | * Version of Password Reset Windows Application: 5.1.4 * Microsoft .NET Framework: 4.7.1 and newer * Microsoft Visual C++: Redistributable Visual Studio 2017 {#pass-reset-win-app-install-requirements__ul_k4y_vtj_25b} |
| Supported operating systems | * Windows 8.1 * Windows 10 Enterprise * Windows 10 Pro * Windows 11 {#pass-reset-win-app-install-requirements__ul_qzb_bjt_2r} |
| Supported processor architecture | * X86 * X64 {#pass-reset-win-app-install-requirements__ul_l1l_bjt_2r} |
| Supported network architecture | * Password Reset Windows Application clients must have direct access to both the internet and the ServiceNow instance where the Password Reset Windows Application is configured * For Password Reset Windows Application versions that use an SHA certificate, the corporate network must not block the SHA certificate. * To reset an AD password, the client must be on the corporate network. {#pass-reset-win-app-install-requirements__ul_zhj_qr5_vr} |
[ ]

{#pass-reset-win-app-install-requirements__table_sjp_y3t_2r}