---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create a CMDB remediation rule

# Create a CMDB remediation rule {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

A CMDB remediation rule is associated with a task that was created for a failed CMDB
health test. A CMDB remediation rule is applied automatically or manually to execute a
remediation workflow that can, for example, delete stale CIs.

## Vorbereitungen

You must first create and publish a remediation workflow that addresses the CI issue, stored in the Workflow \[wf_workflow\] table. The workflow can be a regular workflow or an Orchestration workflow, and must adhere to the following requirements:

* The table in the workflow must match the task type in the remediation rule.
* The workflow isn't configured with any filter conditions by setting If condition matches to <kbd class="ph userinput">None</kbd>, so that the filters of the CMDB remediation rule will apply.
{#t_CreateCMDBRemediationRule__ul_ov2_fjg_ncc}

For more information about using Classic Workflows, see [Classic Workflow](https://www.servicenow.com/docs/access?context=c_WorkflowOverview&version=australia&pubname=australia-build-workflows&ft:locale=en-US).

Role required: sn_cmdb_admin or itil_admin (on top of sn_cmdb_editor or itil)

## Prozedur

1. Navigate to AllConfigurationCMDB Remediations.
2. Select New and then fill out the CMDB Remediation Rule form.  
   {#t_CreateCMDBRemediationRule__table_xfq_njn_q5__entry__2}

   | Field | Description |
   |-|-|
   | Name | Remediation name. |
   | Task type | Type of CMDB health-related tasks to apply the remediation to. |
   | Task filter | Filters tasks to apply remediation to. Also applies [dot-walking](https://www.servicenow.com/docs/access?context=c_DotWalking&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US) on CI fields so that remediation is applied to tasks associated with matching CIs. |
   | Execution | * Manual: Remediation is applied manually. * Automatic: The workflow is applied once, upon the creation of a task that matches the Task type and Task filter. {#t_CreateCMDBRemediationRule__ul_k4h_sjn_q5} |
   | Active | Allowing the workflow to run. |
   | Workflow | The CMDB remediation workflow (regular or Orchestration) that will execute automatically or manually, depending on the Execution setting. You can click the Lookup using list icon, and then click New to create a new workflow. |
   [ ]

   {#t_CreateCMDBRemediationRule__table_xfq_njn_q5}
3. Select Submit.

## Ergebnisse

If Execution is set to Automatic, then the business rule Run remediations for CMDBHealth task applies the remediation workflow to CIs that match the Task filter. If Execution is set to Manual, then you can manually apply the remediation workflow defined in the rule.
* **[Apply CMDB remediation](https://servicenow-prod.fluidtopics.net/GU2dkS5o_yyJpvVztp6cdQ)**   
  Manually initiate a workflow to remediate a CI that failed a CMDB health test. For example, you can remediate CIs that are orphan or stale.

**Zugehörige Konzepte**   

* [Exploring CMDB Health](https://servicenow-prod.fluidtopics.net/hdo7XKqqj1yPaR88ZI2yIg "Learn more about CMDB Health and review the benefits it can provide for users in your organization.")
* [CMDB Health experience in CMDB Workspace and in Service Graph Workspace](https://servicenow-prod.fluidtopics.net/Xz5f4_5evOY~toNAjuSfag "View CMDB Health dashboards and use other CMDB Health-related features in CMDB Workspace and in Service Graph Workspace.")
* [View CMDB Health Dashboard](https://servicenow-prod.fluidtopics.net/DlgWK6cGi5XZLbpEO74~dQ "The CMDB Health Dashboard serves as a central location to view detailed health reports for your CMDB at a glance. Also, it provides functions to remediate issues that CMDB Health detected, to improve CMDB health.")
* [CMDB Health reference](https://servicenow-prod.fluidtopics.net/X3KBF7w0gLNBIE_5Jx2PNQ "Reference topics provide additional information about the KPIs and metrics that CMDB Health uses and about tables, scheduled jobs, and properties that are used by CMDB Health.")  
**Zugehörige Tasks**   

* [View relationships health](https://servicenow-prod.fluidtopics.net/~UsBq4S3pbt~Xyj7SGMU1A "View health scores for relationship health such as orphan, stale, and duplicate relationships, in the Relationship Health Dashboard.")
* [View CI health](https://servicenow-prod.fluidtopics.net/HGYAE~J0RWh8ZrUTDfGnkQ "View CMDB Health report for an individual CI, on the CIs form in CMDB Workspace or in Service Graph Workspace.")  
**Zugehörige Verweise**   

* [CMDB Health process tracking and troubleshooting](https://servicenow-prod.fluidtopics.net/DQL~8AR__bFAwFV9e_c5PQ "Use the following information to track and resolve issues with the CMDB Health processes.")  
**Zugehörige Informationen**   

* [Dot-Walking](https://www.servicenow.com/docs/access?context=c_DotWalking&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)