---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Manage application service relationships

# Managing application service relationships for APIs {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

You can associate APIs with relevant configuration items (CIs) to ensure accurate mappings between APIs and the configuration items they support.

Application service relationships link APIs to business context and the CIs they depend on, providing clarity on dependencies and improving performance visibility. They enable you to monitor, track changes, and resolve issues more
efficiently.

For APIs, application service relationships map how they interact with other CIs, enabling you to manage dependencies, ensure business continuity, and respond quickly to incidents. By understanding these relationships, you gain
better control over API performance and the availability of connected CIs.

By using application service relationships, you can:

* Identify which APIs are tied to specific application services and their related CIs.
* Understand the dependencies between APIs and the CIs they support.
* Manage and monitor API performance and its impact on critical business services and CIs.

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For more information, see [Service instances (Application services)](https://servicenow-prod.fluidtopics.net/b_V6yURBatarJl_aQB8qBA "Understand application services, learn about different application service types and how multiple ServiceNow business units and products use them.").  
The available actions for handling application service relationships for APIs include:

* [View application service relationships](https://servicenow-prod.fluidtopics.net/dIC0cft3_HMZc8KEWIHotw#api-insights-view-serv-reln "View existing relationships between an API and application services.").
* [Create application service relationships](https://servicenow-prod.fluidtopics.net/dIC0cft3_HMZc8KEWIHotw#api-insights-create-serv-reln "Create relationships between an API and application services.").
* [Remove application service relationships](https://servicenow-prod.fluidtopics.net/dIC0cft3_HMZc8KEWIHotw#api-insights-remove-serv-reln "Remove relationships between an API and application services.").
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Hinweis:  
When managing multiple API relationships for application services, you can automate the mapping. For more information, see [Automate tag-based relationship mapping](https://servicenow-prod.fluidtopics.net/gO4h3L5tYsPlkxW8HS5ikQ#api-insights-tag-reln "You can configure and automate creating CMDB relationships between APIs and application services or business applications based on API tags.").

## View application service relationships {#ariaid-title2}

View existing relationships between an API and application services.

### Vorbereitungen

Role required: sn_cmdb_admin, sn_api_insights_ws.api_mgmt_architect_admin, or sn_api_insights_ws.api_mgmt_architect

### Prozedur

1. Navigate to WorkspacesAPI Insights.
2. Select the APIs tab.
3. Select an API from the Name column on the API data table.
4. In the Relationship map section, select Manage service relationships.
5. View existing relationships between application services and the selected API on the Related application services table.

## Create application service relationships {#ariaid-title3}

Create relationships between an API and application services.

### Vorbereitungen

Role required: sn_cmdb_admin or sn_api_insights_ws.api_mgmt_architect_admin

### Prozedur

1. Navigate to WorkspacesAPI Insights.
2. Select the APIs tab.
3. Select an API from the Name column on the API data table.
4. In the Relationship map section, select Manage service relationships.
5. Select Create relationships.
6. Select application services to create relationships with the selected API.
7. Select Create.
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## Remove application service relationships {#ariaid-title4}

Remove relationships between an API and application services.

### Vorbereitungen

Role required: sn_cmdb_admin or sn_api_insights_ws.api_mgmt_architect_admin

### Prozedur

1. Navigate to WorkspacesAPI Insights.
2. Select the APIs tab.
3. Select an API from the Name column on the API data table.
4. In the Relationship map section, select Manage service relationships.
5. On the Related application services table, select the check box for an existing relationship.
6. Select Remove relationships.
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