---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure the home page widget instance options

# Configure the home page widget instance options {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure widget instance options for the widgets used to display popular articles on
the Knowledge Management Service Portal homepage.

## Vorbereitungen

Role required: sp_admin or admin

## Warum und wann dieser Vorgang ausgeführt wird

The homepage displays links to the featured, most viewed, and most useful articles
using several widgets. The featured articles are displayed based on the keywords
associated with the articles. For information on displaying articles in the Featured
content section, see [Pin a knowledge
article](https://servicenow-prod.fluidtopics.net/O3ORT6OaUYXnopP5zTBTFw "Add a knowledge article to appear in the Featured content section of the knowledge homepage and at the top of knowledge search results page."). Most viewed and most useful articles are displayed based on the
highest view and use count of the articles.

## Prozedur

1. Navigate to the Knowledge Management Service Portal homepage.
2. Control + right-click one of the widgets.
3. Click Instance Options.
4. Configure the desired settings for the widget.  
   {#config-homepage-widget-options__table_y2w_rhj_tz__entry__2}

   | Instance option | Description |
   |-|-|
   | Title | The title of the widget. |
   | Bootstrap color | The color of the widget. |
   | Glyph | An icon that appears in the widget. |
   | CSS | Custom configurations that determine the look and feel of the elements in the widget. For more information, see [Service Portal SCSS Primer](https://www.servicenow.com/docs/access?context=scss-primer&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). |
   | Table | The table that contains the Source Field used to provide the featured, most viewed, and most useful articles widget options. The default table is Knowledge (kb_knowledge). |
   | Display Field | The title displayed for each article in the list. By default, this is the article short description. |
   | Secondary Fields | Additional information displayed for each article in the list below the title. By default, this information includes the author, view count, the date that the article was last modified, and the article rating. |
   | Max number of records to show | The maximum number of articles to include in the list. |
   | Show even when empty | Enable this check box to display the widget even if there are no articles in the list. |
   | Show Secondary Fields Label | Enable this check box to display the field labels for the additional information displayed for each article. |
   | Knowledge Base | To restrict the articles that appear in this list to a specific knowledge base, select the knowledge base from the knowledge base list. |
   [ ]

   {#config-homepage-widget-options__table_y2w_rhj_tz}
5. Click Save.