---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# CMDB CI class models

# CMDB CI Class Models app {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

The CMDB contains base-system classes that store data about configuration items (CIs). The CMDB CI Class Models
ServiceNow® Store app adds class models that extend the CMDB class hierarchy, including class descriptions, identification rules, identifier entries, and dependent relationships if applicable.
You can use the added classes like any other class. Applications such as Discovery and Service Mapping can use class extensions to populate CIs and to discover technologies and software.

See the [full release notes for all CMDB CI Class Models](https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/it-operations-management/store-rn-itom-cmdb-class-models.html?emcs_t=S2h8ZW1haWx8Ym9hcmRfc3Vic2NyaXB0aW9ufE1FMlVTSFREVDc3S0hTfDMzNDcxMjV8U1VCU0NSSVBUSU9OU3xoSw).  
Related ServiceNow® Store apps and reference information:

* [Configuration Management database](https://servicenow-prod.fluidtopics.net/exsuXtWUhrhgmNv~lbMf2Q "The CMDB schema model is a series of connected tables that contain all the assets and business services controlled by a company and its configurations."): A collection of class diagrams and class attributes for key CMDB classes.
* [CMDB tables descriptions](https://servicenow-prod.fluidtopics.net/4cOwgEVj_nQ7LgaXZkKfwQ "List of tables in the CMDB in a base system with its name, label, and a description of the type of information that is stored in the table."): Descriptions of key CMDB tables in the base system.
* [Populating the CMDB](https://servicenow-prod.fluidtopics.net/GFKimaarta0UbhslmNNZ_Q "You can populate the CMDB by using Discovery, by using the IntegrationHub ETL or Import Sets to import and integrate data from a third-party source, by integrating with an external CMDB, or by manually creating CIs."): Information about the various options for populating the CMDB.
* [Discovery patterns](https://www.servicenow.com/docs/access?context=c_MappingPatternsCustomization&version=australia&pubname=australia-it-operations-management&ft:locale=en-US): A ServiceNow Store app that provides a library of Discovery patterns for discovering specific devices and applications in the industry.
* [Service Graph Connectors](https://servicenow-prod.fluidtopics.net/1nCNG6vIdHRdxwDPSj_glw "Import and integrate third-party data into Configuration Management Database (CMDB) classes."): ServiceNow Store apps that provide predefined integrations for importing and integrating common third-party data into CMDB classes. Also includes the [IntegrationHub ETL](https://servicenow-prod.fluidtopics.net/o3eK_l0nhtAcQ_AgXuZ95Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") wizard for creating new ETL transform maps.
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## Add class models {#cmdb-ci-class-models__section_czx_srb_qhb}

The CMDB CI Class Models app adds classes, columns, and associated metadata as related records in the following tables:

* CMDB Class Information \[cmdb_class_info\]: Class descriptions
* Identifier \[cmdb_identifier\]: Identification rules
* Identifier Entry \[cmdb_identifier_entry\]: Identification entries
* CMDB Metadata Hosting Rules \[cmdb_metadata_hosting\]: Dependent relationships
* CMDB Deduplication Task Lookup or Related item allowed classes \[cmdb_duplicate_lookup_related_allowed_class\]. For more information, see [Detecting duplicate referenced CIs during lookup-based identification](https://servicenow-prod.fluidtopics.net/2hygymb30OdLN_Lp1lvGtg#id-detect-dup-ci__section_unn_yjr_xgc).
{#cmdb-ci-class-models__ul_ljz_cqb_qhb}

## Discover using extension classes {#cmdb-ci-class-models__section_xzn_vsn_nkb}

The following table lists the software and technologies that applications can discover using the extension classes. It provides links to documentation for CMDB CI Class Models and the corresponding discovery patterns.{#cmdb-ci-class-models__table_ijg_ftn_nkb__entry__3}

| Software/Technology | CMDB CI Class Models Store app | Discovery patterns |
|-|-|-|
| Avi load balancer | [Avi load balancer extension classes](https://servicenow-prod.fluidtopics.net/6uRqr_I3iTgMhPfmcjVLaw "The CMDB CI Class Models app adds or updates classes for the Avi load balancer.") | [Avi Vantage load balancer discovery](https://www.servicenow.com/docs/access?context=avi-load-balancer-discovery&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) |
| BYOL Model of RDS for Oracle | [BYOL model of RDS for Oracle extension classes](https://servicenow-prod.fluidtopics.net/8Re87YB3Jno4ssJxMuTqiQ "The CMDB CI Class Models app adds or updates classes for the BYOL Model of RDS for Oracle.") |   |
| Cassandra | [Cassandra extension classes](https://servicenow-prod.fluidtopics.net/njiw4aUQZac~aMhXrTzc0g "The CMDB CI Class Models app adds or updates classes for Cassandra databases.") | [Apache Cassandra database discovery](https://www.servicenow.com/docs/access?context=cassandra-discovery&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) |
| DNS resource records | [DNS resource record classes](https://servicenow-prod.fluidtopics.net/tNxOEdgFGXrgkWPTHJ4RRw "The CMDB CI Class Models ServiceNow Store app adds or updates classes for DNS records, also known as a DNS resource records (RR).") |   |
| Firewall | [Firewall extension classes](https://servicenow-prod.fluidtopics.net/4y~59iHABrZ1gciWIV6DnA "The CMDB CI Class Models app adds or updates classes for firewall devices.") |   |
| IBM Hardware Management Console (HMC) | [IBM Hardware Management Console (HMC) extension classes](https://servicenow-prod.fluidtopics.net/s~xtgKuttYsbF7TSnaB7DQ "The CMDB CI Class Models app adds or updates classes for the IBM Hardware Management Console (HMC).") | [IBM Virtualization and Hardware Management Console discovery](https://www.servicenow.com/docs/access?context=ibm-hmc-discovery&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) |
| Internet of Things (IoT) | [Internet of Things (IoT) extension classes](https://servicenow-prod.fluidtopics.net/S9fLbT9UGIpRHlugCD7~yQ "The CMDB CI Class Models app adds or updates classes for the Internet of Things (IoT).") | N/A |
| Kong | [Kong extension classes](https://servicenow-prod.fluidtopics.net/Caw_8_rNM1yVd7nn2~uW6A "The CMDB CI Class Models app adds or updates classes for Kong gateways.") |   |
| Kubernetes | [Kubernetes extension classes](https://servicenow-prod.fluidtopics.net/kvPTm6uyAOxpil6hhfxbUA "The Discovery and Service Mapping app adds or updates classes for the Kubernetes pattern.") |   |
| Network Intrusion Detection System (NIDS) | [Network Intrusion Detection System (NIDS) CI extension class](https://servicenow-prod.fluidtopics.net/Su8062CiqGoXLv~xbaeLDg "The Network Intrusion Detection System (NIDS) [cmdb_ci_nids] class builds the relationships between passive network monitoring appliances, and the devices on the network that it discovers.​ A NIDS Manager manages the NIDS sensors that detect the devices and builds \"detects::detected by” relationships between the NIDS records (parent) and the CIs it discovers (child).​") |   |
| Nutanix | [Nutanix extension classes](https://servicenow-prod.fluidtopics.net/ollHk~MF1rkLD~RrQl0aCw "The CMDB CI Class Models app adds or updates classes for Nutanix.") | [Nutanix Acropolis discovery](https://www.servicenow.com/docs/access?context=nutanix-pattern&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) |
| OpenStack | [OpenStack extension classes](https://servicenow-prod.fluidtopics.net/OYYUTm1PV2j_Dyophac9aw "The CMDB CI Class Models app adds or updates classes for OpenStack.") | [OpenStack resource discovery](https://www.servicenow.com/docs/access?context=openstack-discovery&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) |
| Operational Technology (OT) | [Operational Technology (OT) extension classes](https://servicenow-prod.fluidtopics.net/OeoIyU1GLH0zXk9cjrk0ZA "The CMDB CI Class Models app adds or updates classes for Operational Technology (OT).") |   |
| Red Hat Virtualization (RHV) | [Red Hat Virtualization (RHV) extension classes](https://servicenow-prod.fluidtopics.net/Vmt849LNgSLUUCAeTq9UHw "The CMDB CI Class Models app adds or updates classes for Red Hat Virtualization (RHV) OLVM or RHV.") | [Red Hat Virtualization discovery](https://www.servicenow.com/docs/access?context=red-hat-virtualization-discovery&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) |
| Third-party integrations | [Extend classes and rules for third-party integrations](https://servicenow-prod.fluidtopics.net/nCmxC9wL_uFf9nN0Exl_zQ "Extend and update CMDB CI Class Models app classes and rules when using third-party integration tools.") |   |
| Transport Layer Security (TLS) | [Transport Layer Security (TLS) extension classes](https://servicenow-prod.fluidtopics.net/WLjJGdbLPTqLTOSmRGyNHg "The CMDB CI Class Models app adds or updates a class for TLS certificates.") | Discovery procedures provided by Certificate Inventory and Management ServiceNow Store app |
| VMware NSX load balancer | [VMware NSX load balancer extension classes](https://servicenow-prod.fluidtopics.net/9qBymxAY2MP1yaE1VKTiQQ "The CMDB CI Class Models app adds or updates classes for VMware NSX load balancers.") | [VMware NSX Advanced load balancer discovery](https://www.servicenow.com/docs/access?context=vmware-nsx-lb-discovery&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) |
[ ]

{#cmdb-ci-class-models__table_ijg_ftn_nkb}

## Request apps on the Store {#cmdb-ci-class-models__id_vlh_2vj_vgc}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#cmdb-ci-class-models__inline-send-to-store}

## Verify successful installation {#cmdb-ci-class-models__section_it4_lnj_tkb}

After installing the CMDB CI Class Models app, make sure the classes were added successfully:

1. Navigate to AllConfigurationCI Class Manager.
2. Click Hierarchy to display the CI Classes list.

   This list contains the added classes, such as the Nutanix classes.
3. Select a class to see the corresponding class details, identification rules, identifier entries, and dependent relationships, if applicable.

{#cmdb-ci-class-models__ol_izf_j4j_tkb}  
Warnung:  
Uninstalling the CMDB CI Class Models app might compromise the integrity of the CMDB and result in unexpected behavior.