---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Set knowledge notification preferences

# Set knowledge notification preferences {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Set notification preferences for knowledge bases and knowledge articles.

## Vorbereitungen

Role required: knowledge

## Warum und wann dieser Vorgang ausgeführt wird

Users can set notification preferences from the Knowledge menu or from the Knowledge Management Service Portal.

## Prozedur

1. Navigate to the Notification Settings page.

   | Location | Description |
   | From the Knowledge application | Click the Notification Settings module. |
   | From the Knowledge Management Service Portal | Click the user name in the portal header and then click Notification Settings. |
   |-|-|

   {#set-subscription-notifications__choicetable_jx3_rxw_jz}
2. Click the Notification Preferences tab.
3. Click Knowledge Base and enable or disable the knowledge base notification options.
4. Click Knowledge Articles and enable or disable the knowledge article notification options.
{#set-subscription-notifications__steps_qxl_zft_3z}