---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Modify the data retention policy for View logs

# Modify the data retention policy for View logs {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Remove unwanted and older data from the Knowledge Use \[kb_use\] table through the data
retention policy.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

The View log displays data from the Knowledge Use \[kb_use\] table. By default, all the records in the Knowledge Use \[kb_use\] table are retained. Activating the data retention policy for the kb_use table deletes records that you no longer need. The deleted data is not visible on the reports used in dashboards such as Self-Service Analytics for customer service and Knowledge Management dashboards.

## Prozedur

1. Navigate to AllInstance ScanTable Cleanup.
2. In the Tablename column, search for <kbd class="ph userinput">kb_use</kbd> and click the kb_use link.
3. On the Auto Flush form, activate the kb_user table cleanup job by selecting the Active check box.
4. **Wahlweise:** Adjust the amount of time the system waits before deleting the records by modifying the value in the Age in seconds field.  
   By default, the Age in seconds field value is set to 31,536,000 seconds (equivalent to 365 days). For more information, see [Autoflush
   form](https://www.servicenow.com/docs/access?context=atf-auto-flush&version=australia&pubname=australia-application-development&ft:locale=en-US).

   If the
   glide.knowman.view_age.days property, which sets
   the number of days used when summing article views, is active, the
   Age in seconds field value must be larger than
   that property's value. For more information, see [Knowledge Management properties](https://servicenow-prod.fluidtopics.net/IrvcYfHNdsKdVabDTYfLRg#r_KnowledgeProperties "As an administrator, you can configure the look and functionality of many knowledge base features with Knowledge Management properties.")
   .
5. Click Update.