---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Glide events relative to workflows

# Glide events relative to workflows {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Workflow uses several Glide events.
{#r_GlideEventsRelativeToWorkflows__table_wmq_gtt_hp__entry__7}

| Event | Description | Purpose | To Use | Source | Thread | Listeners |
|-|-|-|-|-|-|-|
| Insert | Global event set upon the insert of a GlideRecord that causes the script engine, and through that the workflow engine, to wake up. | Starts workflows that are associated with the current GlideRecord either by reference, as in request items and SLA timers, or by conditions associated with the GlideRecord's table. | There is no explicit customer-facing use for this in a workflow. It is part of the Glide engine, and with this event, the only thing workflows can do is start. Workflows can also be started manually using a script. | Workflow Engine, RunEngine | Current thread, current mutex | User action of insert |
| Update | Global event set upon the update of a GlideRecord that causes the script engine, and through that the workflow engine, to wake up. | Looks to the Workflow Context \[wf_context\] table to find running workflows that are associated with the current GlideRecord by document ID. | There is no explicit customer-facing use for this in a workflow. It is part of the Glide engine, and with this event, the only thing workflows can do is advance through the next set of transitions. | Workflow Engine, RunEngine | Current thread, current mutex | User action of update of a GlideRecord |
| Delete | Global event set upon the delete of a GlideRecord that causes the script engine, and through that the workflow engine, to wake up. | Looks to the Workflow Context \[wf_context\] table to find running workflows that are associated with the current GlideRecord by document ID. | There is no explicit customer-facing use for this in a workflow. It is part of the Glide engine, and with this event, the only thing workflows can do is advance through the next set of transitions. | Workflow Engine, RunEngine | Current thread, current mutex | User action of delete of a GlideRecord |
| Query | Global event set upon the query of the Glide database that causes the script engine, and through that the workflow engine, to wake up. | Looks to the Workflow Context \[wf_context\] table to find running workflows that are associated with the current GlideRecord by document ID. | There is no explicit customer-facing use for this in a workflow. It is part of the Glide engine, and with this event, the only thing workflows can do is advance through the next set of transitions. | Workflow Engine, RunEngine | Current thread, current mutex | User action of query of a GlideRecord |
[Tabelle : 1. Workflow Glide events]

{#r_GlideEventsRelativeToWorkflows__table_wmq_gtt_hp}