---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Manage conference calls on task

# Manage conference calls on task {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Add and manage multiple participants on the conference including self-joining in to
the conference call and end the conference call when the discussion is over.

## Vorbereitungen

* Role required: notify_view, itil, itil_admin, or notify_setup_admin
* A conference call is already initiated.
{#manage-conf-call__ul_obm_nbq_thb}

## Warum und wann dieser Vorgang ausgeführt wird

The Manage Conference Calls UI action is available for any
table that extends the Task \[task\] table. If at least one conference call is active
on a task record, the link appears on the related links section of the form. Out of
the tables that extend the task table, the Manage Conference Calls UI action is intentionally hidden for Incident Communication
Plan \[incident_alert\] table and Communication Task \[comm_task\] table. For these two
tables, the functionality is already available as Join conference call and End conference call UI actions.

## Prozedur

1. Navigate to any task record such as Incident, Problem, or Change Request.
2. Open the record on which the conference all is active.
3. In the related links, click Manage Conference Calls.
4. In the Manage Conferences window, you can perform the following activities:  
   {#manage-conf-call__table_n5x_sp4_thb__entry__2}

   | Options | Description |
   |-|-|
   | Join Conference Call | If the logged in user is not already a part of the conference call, the user can join the conference. |
   | Add Participants | Add participants to the conference who can contribute to the discussion. |
   | End Conference Call | End the conference when the discussion is over. |
   [ ]

   {#manage-conf-call__table_n5x_sp4_thb}
5. **Wahlweise:** In the Manage Conferences window, click the conference call number to know the details of the conference.
{#manage-conf-call__steps_bsg_xt3_thb}
**Zugehörige Tasks**   

* [Start a conference call from a task](https://servicenow-prod.fluidtopics.net/hUO5NEMLD6EEvG9cSas4PA "Use Notify to start conference calls from a task record.")
* [Send an SMS alert from a task](https://servicenow-prod.fluidtopics.net/ZugWdoCk2eo4s2Dxl3ugYw "Use Notify to send information related to a call through SMS alerts from a task record.")