---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Refine search results

# Refine search results {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use properties to refine search results in Service Catalog.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

The auto-completion feature returns values that contain an exact match to the letter
combination entered.  
Abbildung : 1. Catalog auto complete

Administrators can use the Additional columns for the "request for" Service Catalog widget
(glide.sc.request_for.columns) property to add columns to
this list, to further refine the search results, and help determine which user to
select when two users have the same name.

In this example, the property is set to display two additional columns,
Department and Title:  
Abbildung : 2. Catalog auto complete using department

Administrators can use the Ordering of matches for the "request for" Service Catalog widget.
(glide.sc.request_for.order_by) property to configure the
columns to sort by one of the values.

In this example, the is set to sort the results list by
department.  
Abbildung : 3. Catalog auto complete results by department

Auto-completion also applies to the Request for field, which
can be added to the service catalog homepage.

## Prozedur

1. Navigate to AllService CatalogCatalog.
2. Click Add Categories.
3. Select Request for.
4. Place the category on the page.  
   Abbildung : 4. Add requested for catalog section