Integrate Password Reset with your Active Directory service

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • The Password Reset application can change passwords on an Active Directory credential store. The application changes passwords by referencing an Active Directory user role with the appropriate password change privileges.

    Vorbereitungen

    Active Directory must have a user role with the following privileges:

    Descendent User objects:
    • Reset password
    • Read/Write pwdlastset
    • Read/Write UserAccountcontrol
    • Write Account Restrictions
    • Read/Write lockouttime
    • Read MemberOf
    Descendent Group objects:
    • Read Members
    • Read MemberOf

    Role required: password_reset_admin

    Prozedur

    1. Install a MID Server on a Windows computer that can connect to Active Directory.
    2. Configure the MID Server.
    3. If using the Workflow and Orchestration add-ons, in the ServiceNow instance, navigate to Orchestration > Credentials.
    4. Click New, complete the form with the following values for the AD credential, and then click Submit.
      Field Description
      Type Select Windows.
      User name Enter your Active Directory domain user. For example, domain\admin.
      Password Enter your Active Directory domain user password.
      Applies to Select the MID Server that you use to access the Active Directory server.
      Hinweis:
      If you are using Integration Hub, from the Microsoft AD Credential store, click Microsoft AD Connection Alias to create a new connection. To learn more, see Set up the Microsoft AD v2 spoke.

    Nächste Maßnahme

    Create a connection to the credential store as described in Configure the connection to an AD credential store.