---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View the source of a knowledge article search

# View the source of a knowledge article search {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Analyze knowledge searches by finding the source used for searching a knowledge
article.

## Vorbereitungen

Role required: knowledge_admin, knowledge_manager

## Prozedur

1. Navigate to AllKnowledgeAdministrationSearch Log.
2. View the following data for a search record in the corresponding column of the Search log.  
   {#find-knowledge-search-source__table_ndv_vjj_jlb__entry__2}

   | Column | Search record data |
   |-|-|
   | Source Doc | Source record in the source table. For example, Problem: <var class="keyword varname">problem_number</var>, Case: <var class="keyword varname">case_number</var>, Incident: <var class="keyword varname">incident_number</var>, Service Portal: <var class="keyword varname">Customer Support</var> |
   | Source Table | Label and name of the source table. For example, Knowledge \[kb_knowledge\], Service Portal \[sp_portal\], Case \[sn_customerservice_case\], Incident \[incident\], Problem \[problem\], KCS Article \[kb_template_kcs_article\] |
   | Source Type | Application where the knowledge article search was performed. The Source Type column is set to one of the following values: * Portal: Service Portal application * Classic: ServiceNow AI Platform application * Workspace: Agent assist in Workspace * Knowledge Classic: Knowledge Management v3 or v2 * Other: Unidentifiable source {#find-knowledge-search-source__ul_rfn_mpj_jlb} |
   | Source URL | URL of the searched text query. |
   [Tabelle : 1. Search source details]

   {#find-knowledge-search-source__table_ndv_vjj_jlb}
**Zugehörige Tasks**   

* [View knowledge logs](https://servicenow-prod.fluidtopics.net/5iLHNhf7HOf93JbLALJbVQ "Knowledge logs display information about which users have viewed knowledge articles, what they looked for, and where.")