--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform Release : - australia ft:locale : - de-DE ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Dependency Views # Dependency Views {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer ServiceNow® Dependency Views graphically displays an infrastructure view for a configuration item (CI) and the application or business services that it is part of and that it supports. Dependency Views indicates the status of its configuration items, and allows access to CIs related alerts, incidents, problems, changes, and services. If Service Mapping is activated, Dependency Views maps are enhanced to display dependencies that reflect connections in service maps. As an alternative to Dependency Views, you can use [Unified Map](https://servicenow-prod.fluidtopics.net/xOLWNt526SjwDaQYcRpx0g "The Unified Map feature displays a graphical hierarchical map of the CMDB — CIs and the connections between them. Unified Map combines some of the capabilities of Dependency Views and of Service Mapping into a single map experience.") in the [CMDB Workspace store app](https://servicenow-prod.fluidtopics.net/UR3gKQud2yj14JLd7STvmg "The CMDB Workspace is an efficient, central, and modernized way for you to work. Use CMDB Workspace to search and explore the CMDB, examine health and recent activities, and access CMDB dashboards and tools to support tasks in your organization.") or in the [Service Graph Workspace store app](https://servicenow-prod.fluidtopics.net/BOJAbkxPl4YJ21NDbMXc9g "The Service Graph Workspace is an efficient, central, and modernized way for you to work. Use Service Graph Workspace to search and explore the CMDB, examine health and recent activities, and access insightful dashboards and tools to support tasks in your organization."). |-|-|-| | Explore * Australia * [Domain separation and Dependency Views](https://servicenow-prod.fluidtopics.net/PXV0CrUWxci3WFMU0ZslTA "Domain separation is unsupported in Dependency Views. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.") {#c_BusinesssServiceManagementMaps__ul_wfb_lrn_lw} | Administer * [Create or modify map indicators](https://servicenow-prod.fluidtopics.net/gVTZI0xuW1idmesZb85C2w "Dependency Views maps and application service maps, use icons to display additional information for a CI by displaying its related records such as alerts, outages, incidents and problems. These icons are called map indicator.") * [Create or modify map icons](https://servicenow-prod.fluidtopics.net/DYrAVvsGWbxsHZyJTfjjlQ "Upload new icons or modify existing icons to customize the icon displayed for a CI in maps in Dependency Views, Service Mapping, and Event Management.") * [Create a predefined filter](https://servicenow-prod.fluidtopics.net/zVCmL~30x7NCVT~UuiB4xQ "Create filters to narrow down the CIs that are displayed on a Dependency Views map. You can create filters that are based on CIs' class, CIs' attributes, or CIs' relationships.") * [Create or modify Map Related Items](https://servicenow-prod.fluidtopics.net/eZsfu6MnGoWBHcoS0haIvw "The Map Related Items module relates referenced CIs to one another, which allows them to be displayed in a Dependency Views map.") * [Create or modify Dependency Views menu actions](https://servicenow-prod.fluidtopics.net/7wjPc847oCNjBqbJ6VWufw "To modify an existing menu option, first you create a copy of the original menu action record, and then you modify the copy.") * [Create or edit a dependency type](https://servicenow-prod.fluidtopics.net/RrIqvFngAtIZMxGnQDl0cg "Use one of the dependency types provided, or create a custom dependency type with a script that will execute in real time to generate a custom view of a Dependency Views map for a specific CI.") {#c_BusinesssServiceManagementMaps__ul_sbd_cpj_dx} | Use * [Dependency Views map](https://servicenow-prod.fluidtopics.net/9sYnEQ0ylAE5VACNsK4cdQ "ServiceNow Dependency Views maps graphically display CIs that support application or business services and the relationships between the CIs.") * [Dependency Views map menus and controls](https://servicenow-prod.fluidtopics.net/PTpLXa_UQAl_qdeXV2x7nQ "Dependency Views maps contain the following menus and controls.") * [View a Dependency Views map](https://servicenow-prod.fluidtopics.net/rp~aj46mS299rIqJVmKjbA "When you display a Dependency Views map, the map is centered on the root CI and displays the layout and number of levels defined in the map properties. If Operational Intelligence is activated, then a Dependency Views map provides a mode that lets you directly access metrics information for the CIs on the map.") * [Change the layout of Dependency Views map](https://servicenow-prod.fluidtopics.net/8hqDIs52C8Wnmx0m8qCjPw "You can select from different layout options for your Dependency Views map.") * [Filter the view of a Dependency Views map](https://servicenow-prod.fluidtopics.net/8swSzHgeYBCp1Ecr7x8jhg "Filter a Dependency Views map to display specific types or categories of configuration items.") * [Perform actions on nodes in a Dependency Views map](https://servicenow-prod.fluidtopics.net/2MjKwbSx3nNMTRMo9QyGBg "You can view various related items for the nodes in a Dependency Views map.") * [Supported browsers for Dependency Views](https://servicenow-prod.fluidtopics.net/JILA7ZN38Dfchw7GltfKnw "The latest version or service pack of internet browsers are required to view and manipulate Dependency Views maps.") {#c_BusinesssServiceManagementMaps__ul_usw_npt_lx} | | Develop * [Developer training](https://developer.servicenow.com/app.do#!/training/landing) * [Developer documentation](https://developer.servicenow.com/app.do#!/documentation) * [Properties for Dependency Views](https://servicenow-prod.fluidtopics.net/Nr3YmTFUytuUOGIpUhy83w "Use Dependency Views properties to configure how data appears in Dependency Views maps.") * [Components installed with Dependency Views](https://servicenow-prod.fluidtopics.net/WWE1xYhc7brFotR9gcsejw "Several types of components are installed with the activation of the Next_Gen BSM (com.snc.ng_bsm) plugin, such as tables.") {#c_BusinesssServiceManagementMaps__ul_j53_4pt_lx} | Integration [View metrics for CIs in a Dependency Views map](https://servicenow-prod.fluidtopics.net/UoEFjQRUtJip1QmKugFHRQ "Operational Intelligence processes metrics data for CIs, calculates statistics and aggregations, and detects metrics anomalies. A Dependency Views map lets you switch to metrics mode to directly access the Insights Explorer that displays metrics data for CIs on the map.") | Troubleshoot and get help * [Ask or answer questions in the Now Community](https://community.servicenow.com/community) * [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) * [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case) {#c_BusinesssServiceManagementMaps__ul_kbb_ppt_lx} | [ ] {#c_BusinesssServiceManagementMaps__simpletable_g33_wwg_vt}