---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Numbers and number groups

# Numbers and number groups {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Number groups allow you to group Notify phone numbers and share workflows across
grouped numbers.

Each phone number within Notify has an
associated number group. Numbers within a group use the same workflows for handling incoming and
outgoing calls and SMS messages.

Numbers associated with a group appear on the Notify Phone Numbers
related list on the Notify Phone Number
Group form.

If the number group workflows have incorrect conditions, a warning appears.
* **[Create a number group](https://servicenow-prod.fluidtopics.net/OFvLEMEK~8~5OIsI5Eb1HA)**   
  Group Notify phone numbers and share workflows across grouped numbers.
* **[Associate a number to a number group](https://servicenow-prod.fluidtopics.net/eLBDCDUIuteyz31LkQYd~Q)**   
  Associate a Notify number to a number group to use inbound and outbound workflows.