---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Using e-signature

# Using e-signature {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Users with the assigned e-signature roles can create templates for documents that require an electronic signature.

## Role assignment {#using-esignature__section_ugj_2qr_qgb}

Before you begin using e-signature, you must assign the e-signature roles to the appropriate roles, groups, or users in your application. See [Components installed with e-signature](https://servicenow-prod.fluidtopics.net/qfjTJ1jNGl6jctr9ykO0VA "Several types of components are installed with activation of e-signature, including tables and user roles.") for more information.

## How to use e-signature templates {#using-esignature__section_qwm_jcw_5hb}

Users with the e-signature administrator \[sn_esign.admin\] or manager \[sn_esign.config_manager\] role can create e-signature templates. Each e-signature template pairs a document type to sign (managed document or knowledge article)
with a signature type (signature, credential, or acknowledgment). For example, you could create an e-signature template for a non-disclosure agreement that requires a typed or drawn signature. For more information, see [Create or modify an e-signature template](https://servicenow-prod.fluidtopics.net/aGE1WD79vUZZRPmkNTtwMw "Create or modify an e-signature template to define an electronic document and signature configuration for use in task forms.").

You can then use the e-signature template in task forms to request electronic signatures from users. In the HR Service Delivery application, for example, you can add HR tasks to HR cases or configure HR task templates to request electronic signatures per the selected e-signature template. See [E-signature for HR](https://www.servicenow.com/docs/access?context=hr-e-signature&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) for HR-specific examples.
* **[Create or modify an e-signature template](https://servicenow-prod.fluidtopics.net/aGE1WD79vUZZRPmkNTtwMw)**   
  Create or modify an e-signature template to define an electronic document and signature configuration for use in task forms.
* **[Using e-signature template for non-HR tasks](https://servicenow-prod.fluidtopics.net/53Q5zH85x26jOFt09nIDgg)**   
  Create or modify an e-signature template to define an electronic document and signature configuration for use in non-HR task forms.