---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Get started

# Get started with CMDB Data Manager {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Data Manager overview page in CMDB Workspace and in Service Graph Workspace provides a dashboard view of Data Manager tasks, and lets you get started in using the CMDB Data Manager.

## Vorbereitungen

Role required: sn_cmdb_admin

## Prozedur

1. Open either workspace:  
   * Navigate to WorkspacesCMDB Workspace and then select the Data Manager quick link on the Home view.
   * Navigate to WorkspacesService Graph Workspace and in the navigation panel, select the Governance icon. Then, in the Governance navigation pane, select Data Manager overview.
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2. Select Data Manager overview in the left navigation bar.  
   The Data Manager overview page provides the following cards:

   Open tasks

   :   Count of the open tasks created for Data Manager policies.

       Drill down the card to open a list view with details of the tasks associated with the card.

   Unassigned tasks

   :   Count of the open tasks created for Data Manager policies, which aren't assigned.

       Drill down the card to open a list view with details of the tasks associated with the card.

   Pending tasks
   :   Tasks in Pending state, such as archive tasks where archive is still being processed.

   Closed incomplete tasks
   :   Tasks that encountered errors while processing, resulting with the task not completing successfully. Such tasks are in a Closed Incomplete state.

   Overdue tasks
   :   Count of tasks with a due date, such as attestation tasks, whose due date has passed.

   Aging tasks
   :   A bar chart showing counts of tasks without a due date and with no activity for over the number of days specified by the sn_cmdb_ws.glide.cmdb.data.manager.aging.policy.task.timeframe
       system property (30 by default).

   Policies failing evaluation
   :   Policies whose evaluation failed at some point and are in an error state. These policies require your attention, and after resolving any issues, you can publish them again.

   Workload
   :
       * Groups: Tasks that are assigned to a group.
       * Individuals: Tasks that are assigned to individual users.
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## Nächste Maßnahme

* [Create a CMDB Data Manager policy](https://servicenow-prod.fluidtopics.net/6kbnOPjgYlqroOCOZqReFw "Create a CMDB Data Manager policy in CMDB Workspace or Service Graph Workspace to automatically process CIs life-cycle events such as deletion. Applying consistent and standard life-cycle policies to CIs helps maintain the health of the CMDB.").
* [Manage retirement definitions for CMDB Data Manager](https://servicenow-prod.fluidtopics.net/gETiNcTTOVCrB4X_PJlUdQ#data-manager-manage-ret-def-wrkspc "Use CMDB Workspace or Service Graph Workspace to create, delete, edit, or activate retirement definitions in your organization, for a class. Tables that are targeted in CMDB Data Manager life-cycle policies, must be associated with an active retirement definition. Target CIs in Retire policies, are set to match their associated class retirement definitions.").
* [Manage exclusion lists for CMDB Data Manager](https://servicenow-prod.fluidtopics.net/94XJR4VIhtJNjQeYIPZLJQ "Create and manage exclusion lists for the various policy types used in CMDB Data Manager, in CMDB Workspace or in Service Graph Workspace. Policies of the specified type won't target CIs and other records in the exclusion list for that policy type.").
* [View CMDB Data Manager analytics](https://servicenow-prod.fluidtopics.net/XS~NiFnA9nsLaFSVVwthBw "The CMDB Data Manager in CMDB Workspace and in Service Graph Workspace, provides charts and counts that show the overall state of Data Manager policies in the organization. Review these details to track progress and to identify any problems that require your attention.").
* View properties and other settings for CMDB Data Manager by selecting Settings in the left navigation pane. For details about the system properties associated with those settings, see [Components related to CMDB Data Manager](https://servicenow-prod.fluidtopics.net/LDwqdNDRwXNZxU445plctQ "The following scheduled jobs, tables, roles, and properties, are related to CMDB Data Manager. Some of those, are installed with CMDB Workspace and Service Graph Workspace.").
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