---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create an OAuth credential record for Notify with Cisco Webex

# Create an OAuth credential record for Notify with Cisco
Webex {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create a credential record for the Notify with Cisco
Webex account.

## Vorbereitungen

Role required: notify_setup_admin

## Prozedur

1. Navigate to AllConnections \& CredentialsCredentials.
2. Click New.  
   The system displays this message: What type of Credentials would you like to create?
3. Select OAuth 2.0 Credentials.
4. On the form, fill these values.  
   {#create-oauth-credential-notify-webex__oauth-notify-webex__entry__2}

   | Field | Description |
   |:-|:-|
   | Name | Name to uniquely identify the record. For example, Cisco Webex Teams Cred. |
   | Active | Option to actively use the credential record. |
   | OAuth Entity Profile | OAuth profile created during the registration of Cisco Webex Teams as an OAuth provider. For example, Cisco Webex Teams OAuth Profile. |
   | Applies to | Option to specify if the credential applies to all MID Servers in your network, or to one or more Specific MID servers. Specify the MID Servers that should use this credential in the MID servers field. |
   | Order | Order to apply this credential. For example, <kbd class="ph userinput">100</kbd>. |
   | Credential alias | Credential alias associated with the spoke. |
   [Tabelle : 1. OAuth 2.0 Credentials form]

   {#create-oauth-credential-notify-webex__oauth-notify-webex}
5. Right-click the form header and click Submit.
6. Select the Get OAuth Token related link.  
   You must log in to Cisco Webex account to retrieve the token
   details.

   Enter the email address of the Cisco account that connects
   your ServiceNow instance with Cisco Webex portal. This email
   address should be unique and can't be assigned to any user. Ex:
   cisco_servicenow@webex.com.

   On successful authentication, a confirmation message is displayed on the
   header.
{#create-oauth-credential-notify-webex__steps_uzj_bmb_w5b}