---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure keyword search for catalog items

# Configure keyword search for catalog items {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

When you search for a catalog item by a keyword in Service Catalog, the search results are displayed by considering a few fields of the catalog table.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

If the keyword doesn't have exact matches, its closest matches are displayed as Did you mean suggestions. This search functionality is also applicable in Service Portal.  
The search results are sorted in the following order based on the frequency of the keyword:

* Catalog items whose Name field contains the keyword (top).
* Catalog items whose Meta field contains the keyword.  
  Hinweis:  
  The Meta field is used for the Zing search, and if AI search is enabled, the field is used for the keyword search as well. If the Meta field is empty, the Zing search uses other sources, such as short descriptions and names.
* Catalog items whose Description or Short description field contains the keyword.
* Categories whose Name or Description field contains the keyword.
* Catalogs whose Name or Description field contains the key term, or the catalog items whose Class field contains the keyword (bottom).

{#search-catalog-item__ul_g4h_bt2_x1b}  
Hinweis:  
* If your organization has multiple service catalogs, a search returns a result only from the catalog being viewed.
* Search results return an item only when the item is active, has a valid catalog and category association, and you're authorized to view the item.
{#search-catalog-item__ul_rzj_nnj_pbb}

## Prozedur

1. Complete the following steps to regenerate a text index for the sys_metadata table.
   1. Navigate to System DefinitionText Indexes.
   2. Open the text index for the Application File \[sys_metadata\] table.
   3. Select the Regenerate Text Index related link and select OK.  
      The system schedules the table for the text indexing.
   {#search-catalog-item__substeps_gy4_zcf_x1b}
2. Complete the following steps to enable the Did you mean suggestions.
   1. Navigate to System PropertiesText Search.
   2. Under the Did You Mean Properties section, enable the Suggest alternate search spellings for knowledge, catalog or global search property.
   {#search-catalog-item__substeps_agc_gbf_x1b}
**Zugehörige Konzepte**   

* [Service Catalog for managers and end users](https://servicenow-prod.fluidtopics.net/rHBrEOlLKVye7jKV~5PhlA "Every user with a login can view and order items from the Service Catalog from departments within your organization. These catalog items can include goods, services, and information.")  
**Zugehörige Tasks**   

* [Create or edit a catalog item](https://servicenow-prod.fluidtopics.net/S89pVzqvgyVbVFoPuxdk5w#t_DefineACatalogItem "Define individual catalog items using Service Catalog. You can create, edit, and copy catalog items.")
* [Create a record producer](https://servicenow-prod.fluidtopics.net/kXnBCOcUV1UPECGqvuEAlA "You can create a record producer for tables and database views that are in the same scope as the record producer. Also for tables that allow create access from applications in other scopes.")
* [Create an order guide](https://servicenow-prod.fluidtopics.net/Q0zTg0e7t7C6pGiiWHb70A "You can create an order guide with a two-step or three-step ordering process.")
* [Define a content item](https://servicenow-prod.fluidtopics.net/tSGD8fk8Fi8E9O7NPjvccw "A content item is a service catalog item that provides information instead of goods or services.")  
**Zugehörige Informationen**   

* [Search administration](https://www.servicenow.com/docs/access?context=search-administration&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
* [Regenerate a text index for a table](https://www.servicenow.com/docs/access?context=t_RegenerateATextIndexForATable&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
* [Configure a "Did You Mean?" suggestion](https://www.servicenow.com/docs/access?context=t_ConfigureADidYouMeanSuggestion&version=australia&pubname=australia-platform-administration&ft:locale=en-US)