---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create licenses and counters for distributed software

# Create licenses and counters for distributed software {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

Licenses and software counters are associated with the software model and must be
created if you want to track the license for software deployed by client software
distribution (CSD).

## Vorbereitungen

Role required: sam or admin

You can create software licenses and counters in
Software Asset Management for software items deployed from the service catalog by
CSD. CSD depends on the software counter result to determine if the license is
available for the requested software. If the license
Valuation is greater than 0, and the license type is
Not allocated, CSD assumes that the license is available
for the software.

## Prozedur

1. Navigate to AllSoftware AssetSoftware Licenses.
2. Add a new software license for the software model you used in CSD.
3. Navigate to Software AssetReconciliationSoftware Counters.
4. Create a software counter for the software model you created.
5. Run the counter to retrieve the software license information.

## Client software distribution ordering process {#ariaid-title2}

Software deployed by Client Software Distribution (CSD) can be ordered from the service
catalog by individual users or by approved users on behalf of others.
Client Software Distribution catalog items have different options, depending on how
ordering is configured.

### Lease start and end dates

All software deployed by CSD requires users to specify the beginning date for the lease.
This is enforced by the Orchestration - Asset Lease Management plugin that is activated
automatically with CSD. The system prepopulates the Lease start field
with the current date and time.

If the catalog item is configured for revocation (uninstall), the form displays the
Lease end field, which allows the requester to define an end date
and time for the lease. The system validates user input in these fields to ensure that the
dates selected define a future window. The Lease end field is not
mandatory and can be left blank to order software with no end date.  
Hinweis:  
For systems deploying software from Microsoft System Center Configuration Management (SCCM), the Lease end field is only available if the [SCCM
configuration](https://servicenow-prod.fluidtopics.net/V7hKThsapGnBzfKbCB~8QA "To create catalog items for SCCM software deployment or to configure your instance to revoke software through SCCM, you must first associate that software with a collection through an SCCM configuration.") specifies an uninstall collection.

### Software offered only to the logged in user

If the [software
catalog item](https://servicenow-prod.fluidtopics.net/czemR0SgwEss6A1YMMVTnQ "Using the applications discovered on the SCCM server, create a catalog item for an application you want to offer for distribution from the service catalog.") is configured with the Order on behalf of check
box cleared, the User field does not appear on the order form. The
logged in user selects the device on which to deploy the software from the Device to install this software on field. Only those devices assigned to the logged
in user appear in the list.

In this example, a user has logged into the service catalog to order Firefox for a computer
that is assigned to the user. User selects the machine from a list of owned devices and
selects the date and time the lease should begin. This software is deployed through
Microsoft System Center Configuration Management (SCCM), but does not have an uninstall
collection configured and cannot be revoked automatically by the system. As a result, the
Lease end field is not available.  
Abbildung : 1. Ordering software as the logged in user

### Software ordered on behalf of another user

If the software catalog item is configured with the Order on behalf of check box selected, the User field appears on the
form. The logged in user can select any user from this field. The Device to install this software on field only lists the devices assigned to the user
selected in the User field. If an approval is required for software
ordered on behalf of another user, the system automatically sends an approval request to the
manager of the user receiving the software. The approval is skipped if the requester is the
named user's manager.  
In this example, a manager is ordering Google Chrome for a contractor. The manager selects the contractor from the User field and then chooses a computer from the list of devices assigned to the contractor. This software has an SCCM uninstall collection configured, which allows the manager to select an end date for the lease that coincides with the end of the user's contract. When the lease expires, SCCM automatically uninstalls the software from the device.Abbildung : 2. Defining software lease window